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A 10-step workplace violence prevention and liability management plan

April 7, 2017

This will help you prevent workplace violence and manage your medical office's liability risks. You don't need us to tell you that violence in the workplace has become a major societal problem. You probably also recognize that taking steps to keep violence out of your own workplace is not only a moral but a legal imperative. But what you may not know is exactly how to go about … [Read more...] about A 10-step workplace violence prevention and liability management plan

3 legal protections to include in your patient debt collection agency services contract

March 31, 2017

Outsourcing can be an effective way to overcome patient collection challenges. But it can also backfire if the collection agency you contract with uses illegal, unethical or insensitive collection tactics. One of the keys to managing these risks is to include proper legal protections in your services contract. This article covers the three legal protections you should include … [Read more...] about 3 legal protections to include in your patient debt collection agency services contract

For a Colorado clinic, telecommuting fills the gap in long-term absences

February 17, 2017

A large Colorado clinic has started allowing staff to work from home. But unlike most employers, it doesn't view telecommuting as a way to reduce overhead. Instead, the clinic uses it to accommodate staffers who would otherwise have to take extended time off. And it's picky about who can take advantage of it. The clinic introduced telecommuting after one staffer's child became … [Read more...] about For a Colorado clinic, telecommuting fills the gap in long-term absences

Pregnancy discrimination: don’t let good intentions get you in trouble

January 20, 2017

By Paul Edwards  bio Chances are, you would never intentionally discriminate against a pregnant employee, and your doctor(s) and team probably feel the same way. But it can be easy to unintentionally discriminate. When it comes to pregnancy discrimination lawsuits, the road to court is usually paved with good intentions. Do all practices need to worry about … [Read more...] about Pregnancy discrimination: don’t let good intentions get you in trouble

Beware of HIPAA-related text messaging risks

January 13, 2017

The ease, speed, and efficiency of mobile device-based text messaging has made it a primary communications tool among doctors and other health care providers, covered entities, and business associates. But this convenience can also lead to security risks, cautions Melissa (Lisa) Thompson, a shareholder in national law firm LeClairRyan's Boston office. "Unless preventive … [Read more...] about Beware of HIPAA-related text messaging risks

Are you still complacent about mobile security risks?

October 7, 2016

Organizations continue to fall short when it comes to protecting corporate data on mobile apps and devices, according to the Mobile Security and Risk Review, recently released by MobileIron. Mobile threats are on the rise but only 8% of companies are enforcing OS updates and less than 5% are using App Reputation or Mobile Threat Detection software. The second … [Read more...] about Are you still complacent about mobile security risks?

Spending too much time, effort, and money on recruitment? Borrow from others’ ‘best practices’

September 30, 2016

By Carl Kutsmode  bio Hiring top talent for your medical practice isn't easy. And, the bad news is that it won't get easier anytime soon. Just consider a few facts: The Bureau of Labor Statistics states that the employment of staff physician assistants is projected to grow 30 percent from 2014 to 2024, much faster than the average for all occupations. Roughly … [Read more...] about Spending too much time, effort, and money on recruitment? Borrow from others’ ‘best practices’

Keeping the records long enough… but not too long

September 30, 2016

Records retention raises questions in almost all offices. And as a result, offices tend to hang onto records far too long, says attorney and records management expert Donald S. Skupsky, JD, CRM. Skupsky is president and CEO of Information Requirements Clearinghouse in Denver, which provides consulting services as well as software and publications on the legal requirements of … [Read more...] about Keeping the records long enough… but not too long

CDC provides guidelines for flu season, recommends health care workers get flu shot

September 23, 2016

Flu is a serious contagious disease that can lead to hospitalization and even death, says the Centers for Disease Control. Therefore, the CDC urges Americans to take the following actions to protect themselves and others from influenza (the flu). 1. Take time to get a flu vaccine. CDC recommends a yearly flu vaccine as the first and most important step in protecting … [Read more...] about CDC provides guidelines for flu season, recommends health care workers get flu shot

ICD-10: from transition to full implementation—and the first round of updates

September 5, 2016

The transition from ICD-9 to ICD-10, which took effect October 1, 2015, has significantly impacted health care providers. An entirely new set of codes as well as expansion of codes for greater specificity are now required. ICD-10 is a completely different system. The code set has been expanded from five positions (first one alphanumeric, others numeric) to seven positions. … [Read more...] about ICD-10: from transition to full implementation—and the first round of updates

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Why Every Office Manager Should Create Standard Operating Procedures (SOPs)

How to Create a Calm, Focused Environment in a Small Office

Do I Fire A Staffer Who Doesn’t Deserve It?

Slips, Trips, and Falls in Healthcare: What You Can Do to Keep Your Medical Office Safe

Offering AI Upskilling as a Job Benefit: A Smart Move for Office Managers

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Do I Fire A Staffer Who Doesn’t Deserve It?

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