By Lynne Curry bio Question: After I spent a weekend bar hopping, I felt remorseful, and self-quarantined so I wouldn’t bring COVID into my workplace and make others ill. I also took a COVID test and luckily tested negative. Since my employer had moved everyone back on-site, I couldn’t work remotely and labeled my time off as sick leave. I just got my paycheck and apparently … [Read more...] about Do employers owe employees paid sick leave when they self-quarantine?
Employee benefits
So, your employee wants to stay on unemployment
By Paul Edwards bio It’s been a few of months of COVID chaos and business owners across America are thinking about what it’s going to take to reopen their businesses—and the economy, in general. Of course, the first piece of that equation involves recalling your employees who have been temporarily furloughed or laid off. And, since one portion of the CARES Act included an … [Read more...] about So, your employee wants to stay on unemployment
Five reasons you need an employee handbook
By Julie Ellison bio For many employers, the idea of creating an Employee Handbook is overwhelming. But the importance of having one should outweigh that hesitancy given the peace of mind it can provide you while you are busy running your law firm or business. An Employee Handbook is your roadmap for what your employees can expect from you and what you expect from your … [Read more...] about Five reasons you need an employee handbook
Asking for a raise
One of the most frequently asked career questions is, "What is the best way to ask for a raise?" Not surprising, a frequently asked management question is, "What are best practices when it comes to employees asking for a raise?" Answers to these two questions actually have a lot of overlap. Think about the times staff members approached you for a raise. When did they make a … [Read more...] about Asking for a raise
3 bonus formulas that boost staff productivity
What bonuses should the office give, and how can it design the bonuses to increase productivity? As to the amount to give, a few consultants recommend setting aside as much as 17 percent to 21 percent of the monthly profits for staff bonuses. Most, however, recommend less. Whatever amount the office opts to allow, here are some ways to mete it out. Formula 1 The traditional … [Read more...] about 3 bonus formulas that boost staff productivity
7 best practices for optimizing your collections
By Ranadene (Randi) K. Tapio, MBA, CMRS, CMC, Guest Contributor bio Collections isn't the most glamorous part of running a practice. Perhaps the only thing worse than making collections calls is receiving them! Unfortunately, collections is necessary and if done correctly, it will allow you to collect on accounts that have sat stagnant for months, sometimes years. In … [Read more...] about 7 best practices for optimizing your collections
Try these no-cost ways to boost staff morale
To have good employees, an office "has to treat people right," says Sabrina Hebert, manager of Northlake Surgical Associates, a five-physician, 12-staff office in Covington, LA. And her office does that by giving benefits that are a bit out of the ordinary, are well appreciated – and cost little or nothing. The favorite is gift cards. At $0 cost. Herbert buys them with the … [Read more...] about Try these no-cost ways to boost staff morale
What are you doing for MARWeek?
We hope this won't come as a surprise to you, but next week is the third full week in October, which means that it's Medical Assistants Recognition Week. (MARWeek), with Wednesday (October 17) being the big day: Medical Assistant Recognition Day. Organized by the American Association of Medical Assistants (AAMA), the objective of MARWeek is to recognize the invaluable … [Read more...] about What are you doing for MARWeek?
Use straight talk to solve 4 common people problems in your office
The key to success as a manager is being up-front with employees. Yet that is what managers are most reluctant to do. They don't want to sit down with a staff member and say, "You are messing up on this, and I cannot allow it to continue." That reluctance is a normal human trait. People don't like confrontation. In fact, one human resources consultant says most of her clients … [Read more...] about Use straight talk to solve 4 common people problems in your office
It’s not me, it’s you: 5 office policies to break up with
By Paul Edwards bio Springtime may mean that love is in the air, but your office can't hesitate to dump a policy that creates problems. Some policies are so blatantly unenforceable, they shouldn't even have gotten past the first date! If any of these are in your employee handbook, it's time to say, "Let's not even be friends anymore." #1: "Employee salaries are … [Read more...] about It’s not me, it’s you: 5 office policies to break up with