Professionals have been talking about the customer experience, the patient experience, and the candidate experience for years, so it was bound to happen. Another term is now being batted around in human resource and management circles: the employee experience. Before you dismiss it as another buzz term or, worse, a fad, consider the implications of ignoring this crucial … [Read more...] about What’s the ‘employee experience’ like at your medical practice?
Employee benefits
7 employee benefits you can give to your staff at little or no cost
A question readers often ask Medical Office Manager is what benefits can they give staff that won't break the budget. In response, we researched the benefits medical offices and other types of businesses offer. Some are unusual. Google, for example, provides free haircuts. A Japanese company even gives a one-day "heartache leave" each year to female employees who lose at … [Read more...] about 7 employee benefits you can give to your staff at little or no cost
U.S. employers to offer much merriment over the holidays
Bloomberg Law has released the results of its annual year-end holiday practices survey on how companies manage paid holidays and days off, office parties, and gifts and bonuses over the winter holidays, and it seems the next two weeks will be a good time for many of us. "With Christmas and New Year's falling on Mondays, fewer employers are inclined to provide another paid … [Read more...] about U.S. employers to offer much merriment over the holidays
Why your medical practice should implement an employee wellness program—and how to do it
Employee wellness programs are gaining in popularity, and with good reason. Research shows that wellness programs have many advantages, for employers and employees alike. Indeed, given the advantages, all businesses should focus on employee wellness, including, and perhaps, especially medical practices—because you are in the business of healthier living. But there is … [Read more...] about Why your medical practice should implement an employee wellness program—and how to do it
Manage your medical office’s holiday party liability risks
You may be hosting a big holiday party for your employees this December. And, like many medical offices do, you may be serving liquor at that party. That's fine. Just make sure you understand what you're getting yourself into. Relax. We're not going to lecture you on the dangers of drinking and driving. No sense preaching to the choir. But what we can do to help you out is … [Read more...] about Manage your medical office’s holiday party liability risks
Nightmare on Main Street: Scary commutes
As the spookiest day of the year approaches, staffing firm Robert Half highlights the cities with the most hair-raising commutes. Last month, the company surveyed more than 2,700 workers from 27 major U.S. cities to determine how long they spend commuting to and from the office and which cities have the most stressed-out commuters. Here are the results: Average round-trip … [Read more...] about Nightmare on Main Street: Scary commutes
The surprising answer to what your staff really wants
What do employees want? Flexible work arrangements are often at or near the top of survey lists. And yes, money matters. But, perhaps surprising, career development also gets top rankings. Employees want to acquire knowledge and learn new skills in order to do their jobs and advance their careers. What's more, development opportunities play an important role in keeping staff … [Read more...] about The surprising answer to what your staff really wants
Three months’ notice: A quarter of your workforce may change jobs by summer’s end
While employee retention is not necessarily a new concern for employers, the race to keep top workers in-house has escalated significantly in just the past year alone. In fact, new findings from the 2017 Emerging Workforce® Study (EWS) commissioned by Spherion Staffing indicate that employees are more willing than ever to test their options, to the degree that companies may … [Read more...] about Three months’ notice: A quarter of your workforce may change jobs by summer’s end
How to support the caregivers in your workplace
Half of working female caregivers feel they have to choose between being a good employee and being a good daughter, according to a new survey by Home Instead, Inc., franchisor of the Home Instead Senior Care® network. In addition, one quarter (25 percent) of daughters find there is a workplace stigma in being a caregiver, and 23 percent believe their supervisor is … [Read more...] about How to support the caregivers in your workplace
How to schedule employee vacations for maximum efficiency and minimum conflict
Ah, vacation. A time synonymous with sun, fun, and relaxation—unless of course you're the manager of a busy medical practice trying to create the office vacation schedule. Yes, staff members need, want, and OK, deserve time off, but how do you plan for vacations without adding stress to your calendar and causing employee conflict? Granting time off How much time off employees … [Read more...] about How to schedule employee vacations for maximum efficiency and minimum conflict