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Billing & collections

Why Outsourcing Medical Billing Might Be the Best Decision You’ll Make

June 30, 2025

Running a medical practice involves juggling countless responsibilities—managing staff, ensuring patient satisfaction, maintaining compliance, and keeping operations running smoothly. Amid all this, handling billing and the revenue cycle can easily become overwhelming, opening the door to errors and delays. If medical billing is taking up too much time and energy, it might be … [Read more...] about Why Outsourcing Medical Billing Might Be the Best Decision You’ll Make

How to maximize reimbursements through denial management

June 25, 2025

One of your key responsibilities is ensuring that your practice gets paid for the services provided. One of the biggest challenges you’ll face in this role is dealing with insurance claim denials. These denials can create significant delays in cash flow and, if left unresolved, can lead to lost revenue. That's where effective denial management comes in. By creating a proactive … [Read more...] about How to maximize reimbursements through denial management

Smart Strategies to Maximize Reimbursements

June 20, 2025

Reimbursements are the lifeblood of a medical practice’s revenue cycle. But between ever-changing insurance rules, coding requirements, and patient billing complexities, it’s easy for revenue to slip through the cracks. As a medical office manager, you’re in a unique position to tighten up processes, prevent denials, and boost the bottom line—without seeing a single … [Read more...] about Smart Strategies to Maximize Reimbursements

A Medical Office Wish List—From the Patient’s Perspective

June 20, 2025

Let’s be honest—going to the doctor’s office isn’t usually the highlight of anyone’s day. But it can be a lot less stressful, a lot more convenient, and even a little more pleasant when a practice is tuned in to what patients actually want. As a medical office manager, you’re in a unique position to make changes that truly impact the patient experience. And while every patient … [Read more...] about A Medical Office Wish List—From the Patient’s Perspective

🌟 Small Medical Office Manager Cheat Sheet

June 17, 2025

Because managing and doing the work is a whole job — and then some. Running a small medical office often means wearing all the hats: front desk support, team leader, patient scheduler, supply wrangler, and occasional IT hero. This cheat sheet is designed to keep you steady amid the swirl — giving you quick structure, smart shortcuts, and sanity-saving systems to manage your … [Read more...] about 🌟 Small Medical Office Manager Cheat Sheet

7 Guidelines for Conducting Insurance Eligibility Checks

June 10, 2025

Insurance eligibility checks might not be the flashiest part of running a medical office, but they’re one of the most important steps to keep things running smoothly—for both your team and your patients. Skipping this process or getting it wrong can lead to billing headaches, denied claims, and frustrated patients. A strong system for eligibility verification is like having a … [Read more...] about 7 Guidelines for Conducting Insurance Eligibility Checks

Bringing Patients Into the Loop: Communicating and Managing the Insurance Verification Process

June 10, 2025

Insurance verification can feel like a behind-the-scenes operation, but for patients, it’s often a source of stress, confusion, and surprise bills. Helping patients understand what’s happening, why it matters, and what they need to do can go a long way toward creating a more transparent and positive experience at your practice. Here’s how to bring patients into the insurance … [Read more...] about Bringing Patients Into the Loop: Communicating and Managing the Insurance Verification Process

Good Things to Work on in June: A To-Do List for Medical Office Managers

June 6, 2025

June can be a unique month in a medical office. The school year is winding down, patients are beginning to schedule around summer vacations, and your staff may be looking ahead to time off. While the pace might shift slightly, this month presents a golden opportunity to catch your breath and get ahead. Here are ten smart projects to tackle in June that will keep your medical … [Read more...] about Good Things to Work on in June: A To-Do List for Medical Office Managers

📋 Quick Checklist: 5 Financial Metrics Every Medical Office Manager Should Watch

May 28, 2025

Keeping a close eye on the financial health of the practice is just as important as managing patient flow and team operations. This quick checklist covers five key metrics that help ensure billing processes run smoothly, collections stay strong, and accounts receivable don’t spiral out of control. Use it as a monthly guide to spot potential issues early and make informed … [Read more...] about 📋 Quick Checklist: 5 Financial Metrics Every Medical Office Manager Should Watch

Understanding the Financial Side of Insurance Billing

May 21, 2025

Insurance billing might not be the most glamorous part of managing a medical office, but it’s absolutely one of the most critical. If you really want to keep your practice financially healthy, you need a strong grasp of how the billing and reimbursement process works—even if you aren’t the one submitting claims day-to-day. Understanding the financial side helps you spot … [Read more...] about Understanding the Financial Side of Insurance Billing

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Your Career

They Tossed Me Out…Now They Want Me Back? 

Why Outsourcing Medical Billing Might Be the Best Decision You’ll Make

How to Delegate Without Micromanaging

15 questions to ask physicians as a new medical office manager

🌟 Small Medical Office Manager Cheat Sheet

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