January can feel like being thrust into a race after a peaceful stroll. The holidays are over, the inbox is full, and deadlines seem to stack up faster than you can tackle them. As the manager of a busy office, you're often the one holding it all together, but who’s holding you together? Let’s be honest: you can’t take care of your team, your patients, or your office if … [Read more...] about Taking Care of Yourself as the Work Pace Ramps Up
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Year-End Reflections: Evaluating Successes and Challenges in Your Medical Office
As the year comes to a close, it’s the perfect time to reflect on the journey your medical office has taken over the past 12 months. Year-end reflections are more than just a way to wrap up the year—they’re a tool for growth, offering valuable insights into what’s working and what needs improvement. By taking inventory of your successes and challenges, you can set a clear path … [Read more...] about Year-End Reflections: Evaluating Successes and Challenges in Your Medical Office
Maximizing LinkedIn (and Some Other Networks) for Your Success
LinkedIn isn’t just for doctors and executives—it’s a powerful tool for medical office managers to grow professionally, connect with peers, and position themselves for career advancement. Here’s how you can make the most of it: 1. Polish Your Profile Your LinkedIn profile is essentially your online résumé. Start by using a professional photo and writing a compelling headline … [Read more...] about Maximizing LinkedIn (and Some Other Networks) for Your Success
How to stay afloat when the office pessimist tries to drag you under
By Lynne Curry Pessimists come at you with negative words such as “you’re wasting your time” or “that will never work.” If you’re not careful, this onslaught can snuff out your enthusiasm, leading you to give up on ideas, adventures or opportunities that might power your career or work life forward. Here’s how to avoid letting a pessimist’s negativity drain your … [Read more...] about How to stay afloat when the office pessimist tries to drag you under
Take a Well-Deserved Break This Thanksgiving: How to Unplug and Recharge
With Thanksgiving just a few days away, it’s time to think about how you’ll step away from the demands of managing a busy medical office and truly enjoy the holiday. As a medical office manager, you’re used to juggling responsibilities, solving problems, and keeping everything running smoothly. But even the best managers need a break, and Thanksgiving is the perfect opportunity … [Read more...] about Take a Well-Deserved Break This Thanksgiving: How to Unplug and Recharge
The October Theory: An Easy Strategy for Improving Your Work Life
By Lynne Curry Question: When I returned to my job last week from my annual three-week vacation, I stopped in the breakroom for coffee. To my surprise, my colleagues’ conversations didn’t center on the election like they had before I left. Instead, my coworkers buzzed with excitement about “goals” and “results.” I asked one coworker, “What’s up?” and he told me he and … [Read more...] about The October Theory: An Easy Strategy for Improving Your Work Life
Winning at Office Politics
By Lynne Curry Question: I lost another opportunity this week, one on which I had my heart set. It involved working on a strategic team with individuals pulled from all areas of the company to develop key initiatives for our future. I had so many ideas of exciting directions we could take that I’m heartsick I lost out. The woman that corporate management selected from … [Read more...] about Winning at Office Politics
8 proven ways to totally destroy your credibility as a manager
A manager can have great knowledge and great skills, but without credibility with both doctors and staff, don't expect success. What is credibility? It can be defined as "what we do and how we do it that causes others to respect and believe us." The "what-we-do" is the tangible things – the work and its results. The "how-we-do-it" is the behavior that demonstrates a person's … [Read more...] about 8 proven ways to totally destroy your credibility as a manager
Try the Pomodoro technique to focus on big projects
As a busy office administrator, you are constantly juggling multiple tasks, deadlines, and priorities. It can be easy to get overwhelmed and feel like you are not making progress on anything. When you need to focus on a large project such as monthly financials, reviewing job applications, implementing new software or other jobs that take time and concentration, try closing your … [Read more...] about Try the Pomodoro technique to focus on big projects
Empathy an important workplace leadership quality
Empathy is the ability to understand and share the feelings, thoughts, and perspectives of others. It involves not only recognizing and acknowledging the emotions of others but also demonstrating care and concern for their well-being. In the context of a workplace leader, empathy is essential for several reasons: Building Trust: Empathetic leaders are more likely to earn … [Read more...] about Empathy an important workplace leadership quality