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Your career

How to set up your successor for success as you retire

March 5, 2025

As you approach retirement, you've probably been reflecting on your journey as a medical office manager—the challenges you've overcome, the systems you've refined, and the relationships you've built. Leaving all of that behind can be bittersweet, but one of the most important things you can do before you retire is to ensure a smooth transition for your successor. Setting them … [Read more...] about How to set up your successor for success as you retire

How to supervise former peers as a new medical office manager

March 5, 2025

Congratulations on your promotion! Moving into the role of medical office manager is an exciting step in your career. But with this new position comes the challenge of supervising people who were once your peers. It’s a tricky situation, but with the right approach, you can manage these relationships while earning the respect and trust of your team. Here are some practical … [Read more...] about How to supervise former peers as a new medical office manager

Fail Forward: Turning Fear into Fuel for Success

February 24, 2025

By Lynne Curry Jeremiah avoided speaking up in meetings. Instead, he let others dominate team discussions. When his boss asked him to lead a department-wide update, he declined—it cost him a promotion. After landing the largest project her company had ever received, Maggie froze. When she didn’t deliver the first assignment by deadline, she lost the contract. Anna … [Read more...] about Fail Forward: Turning Fear into Fuel for Success

Micro-Retirement: Taking a Time-Out During Your Career

February 20, 2025

By Lynne Curry Are you craving a new adventure? Has your once-steady career momentum fizzled—or worse, have you burnt out? Does the thought of grinding away another 10, 20, or 30years until retirement leave you feeling drained? If so, you’re not alone. Dana Saerstein, 31, decided she’d had enough. “If I keep working myself to the bone until I’m 60, I might never … [Read more...] about Micro-Retirement: Taking a Time-Out During Your Career

Oversharing: Can You Please Curb Your TMI?

February 13, 2025

By Lynne Curry When "Heather" met with her boss to request a week of personal leave, she didn’t intend to spill her deepest secrets. But Heather needed someone to understand—the sleepless nights, the gut-wrenching choice, the unbearable fear of raising a child with birth defects. Her boss listened without judgment. Still, in the days that followed, Heather couldn’t shake … [Read more...] about Oversharing: Can You Please Curb Your TMI?

Marketing Yourself: Building a Professional Brand in Healthcare

February 4, 2025

How do you stand out in your profession? Building a strong personal brand can open doors to new opportunities, help you establish credibility, and position you as a leader in healthcare administration. Here’s how to market yourself effectively through your resume, LinkedIn profile, and overall professional image. 1. Crafting a Compelling Resume Your resume isn’t just a list … [Read more...] about Marketing Yourself: Building a Professional Brand in Healthcare

Stepping Up: Preparing for Higher-Level Roles in Healthcare Administration

February 4, 2025

Running a medical office means juggling many responsibilities—overseeing daily operations, managing staff, ensuring compliance, and keeping patient care running smoothly. If you’re ready to take the next step in your career, transitioning into a higher-level role like a Practice Administrator, Healthcare Executive, or even Hospital Administrator can open up new opportunities … [Read more...] about Stepping Up: Preparing for Higher-Level Roles in Healthcare Administration

Humorbragging: Where Charm Meets Confidence

January 21, 2025

By Lynne Curry Are you heading into a job interview; meeting a new boss; pitching to potential investors, or stepping into another situation in which you need to impress—but don’t want to sound arrogant or conceited? Consider humorbragging—a strategy which you use self-deprecating humor, self-awareness and vivid storytelling while crediting yourself with traits like … [Read more...] about Humorbragging: Where Charm Meets Confidence

HR UPDATE: Who will win the return to office fight?

January 15, 2025

By Lynne Curry If you love working from home, and dread returning to the office, here’s the stark question you may face this year—are you willing to lose your job? This crossroads looms large for millions of workers. After tasting the benefits of remote work—zero commutes and better work-life balance—many employees feel reluctant to trade that freedom for fluorescent … [Read more...] about HR UPDATE: Who will win the return to office fight?

9 Ways to Build an Environment of Continuous Learning for Your Staff

January 11, 2025

A well-trained, motivated administrative team is one of the most valuable assets in any medical office. But maintaining that level of performance takes more than a strong onboarding program—it requires a culture of continuous learning. When staff feel supported in developing new skills and staying current with industry trends, everyone benefits. Here are nine ways to encourage … [Read more...] about 9 Ways to Build an Environment of Continuous Learning for Your Staff

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10 Profit-Boosting Tips for Your Medical Practice

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Your Career

Continuous Career Progression Helps You Keep Good Staff

Mastering Modern MedTech: Essential Tech Skills for Every Medical Office Manager

After Vacation Blues: Fixing the Post-Vacation Slump

What It Takes for a Good Manager to Be a Good Leader

Wide Awake and Working (in Your Head)? Here’s How to Power Down for Real

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