By Holly Caplan bio Growing up I was taught by my parents to get a job and keep a job. Period. It was ingrained in me that once I graduated college, I needed to land at a good company and stay there. The big reward would be retirement at 40 years with a fancy company pen and pension. This was my mindset for years. It's what was expected of me, and it is what I … [Read more...] about Should I stay or should I go? 3 signs you should keep your job and 3 signs you shouldn’t
Your career
3 tricks that make your business writing stronger
By Cheryl Toth, MBA bio Ever finished reading a well-written report, article, or white paper and say to yourself, "I wish I could write like that." Well, with a little fine-tuning and practice, you can. You don't have to be a professional wordsmith to produce strong business prose. Add power your documents using these straightforward techniques. 1. Use active … [Read more...] about 3 tricks that make your business writing stronger
Gender diversity at US Health Care companies: A prescription for progress
Three out of every four employees at US health care companies are women, far more than in most other industries, yet women are still scarce in the industry's leadership ranks, according to a new report, Women Dominate Health Care—Just Not in the Executive Suite, recently released by Boston Consulting Group (BCG). Health care companies clearly have a large pipeline of talented … [Read more...] about Gender diversity at US Health Care companies: A prescription for progress
How to be a strong manager even when dealing with over-controlling physicians
The sad truth about working in a medical office is that a manager often has no real job description and not much authority either. Here are examples of situations that come as a result. They are outlined by Ana McGary of PeopleFirst Enterprises, a human resource management consulting firm in Powder Springs, GA. The doctors never seem to agree on my role as manager. Many times … [Read more...] about How to be a strong manager even when dealing with over-controlling physicians
Make these your 2 top goals for 2019
Goal No. 1: Win the doctors' respect Everyone knows communication is key and, when it comes to managing a medical office, communicating poorly with the doctors can sabotage your ability to do your job well. Here are a few rules for communicating in a way that generates respect, establishes your credibility, and demonstrates that you can be trusted to manage their … [Read more...] about Make these your 2 top goals for 2019
Life of the ‘office’ party: Managers’ most embarrassing holiday party gaffes revealed
Falling into a pool, sleeping under a table, fighting with the boss and screaming like a werewolf – scenes from a rough weekend or a corporate event? Unfortunately, for those involved, it's the latter. A recent Robert Half survey of executives found these were just a few of managers' worst moments at holiday parties. Participants were asked about the most embarrassing thing … [Read more...] about Life of the ‘office’ party: Managers’ most embarrassing holiday party gaffes revealed
7 tips to stay classy at the practice holiday party
'Tis the season to socialize with physicians and other medical professionals from your practice, as well as coworkers and staff. Here's how to have fun while keeping it professional. 1 Prepare for the party It doesn't matter whether your employer is holding this year's holiday party at the office or offsite. Nor does it matter if it takes place at lunchtime or after … [Read more...] about 7 tips to stay classy at the practice holiday party
Creating a project plan that works
By Cheryl Toth, MBA bio A wise friend of mine once said, "Ideas are a dime a dozen." I agree. Ideas are little more than creative puffs of air if you don't do anything to implement them. Brainstorming and strategic discussions can birth a bunch of possibilities for improving patient collections or reenergizing referral streams. But in order to successfully execute … [Read more...] about Creating a project plan that works
Holiday season dos and don’ts for the medical office
The holiday season is an ideal time of year to show goodwill toward all, including your staff. Here are some dos and don’ts to help make your workplace holiday friendly. Do Try to be flexible when it comes to time off during the holiday season. Yes, employees should have saved their vacation time. And yes, maybe seniority should prevail when it comes to the days off … [Read more...] about Holiday season dos and don’ts for the medical office
8 actions to be an exceptional listener
By Stacey Hanke bio Most people consider themselves to be good listeners, finding it hard to admit otherwise. We know listening is vital to building strong relationships with coworkers, managers, clients, and leadership. In fact, it is considered to be the single most important communication skill necessary, valued more highly than speaking, in the business world. We spend … [Read more...] about 8 actions to be an exceptional listener