Medical Office Manager

Your career

Social media is a double win for your medical practice and your career

Digital media specialist Brittney Overstreet says social media has given word-of-mouth marketing—the oldest marketing tool—unanticipated strength that can dramatically boost your medical practice or effortlessly destroy it if you don't know how to manage it. Social media, defined as the online method for sharing information with an audience, is used by many patients to … [Read more...] about Social media is a double win for your medical practice and your career

The myth of multitasking

It's a typical day at work. You're on the computer, entering data, while you're talking on the phone. A staff member comes to your office door, stack of papers in hand, and you motion for her to come in and put the papers on your desk. You continue your phone conversation, momentarily removing your hands from the keyboard in order look through the papers. You're a multitasking … [Read more...] about The myth of multitasking

Are you “aggressive” or “assertive”? Take this quick self-evaluation and find out

To manage people, a manager has to be assertive. But be aware that there's a strong difference between being assertive and being aggressive, says Judy Belmont, MMF, LPC, a psychotherapist and workplace wellness trainer in Philadelphia. The assertive manager sets limits and enforces standards. Every manager has to do that. If the rules aren't enforced, or if there are no … [Read more...] about Are you “aggressive” or “assertive”? Take this quick self-evaluation and find out

Creating a peaceful office environment

It goes without saying that office conflict, poor attitudes, and negative staffers undermine peace and tranquility. But any bad behavior you bring to the workplace also impacts harmony. Who, you? Yes, it's all about the people and you're one of them. To the mirror Your negativity or bad mood greatly affects others. "We engage in emotional contagion," says Sigal Barsade, a … [Read more...] about Creating a peaceful office environment

Should you ‘friend’ your coworkers on social media?

Do you "like" the idea of office friendships crossing over into social media? More than seven in 10 professionals (71 percent) polled by staffing firm OfficeTeam said it's appropriate to connect with colleagues on Facebook. Slightly fewer feel it's okay to follow coworkers on Twitter (61 percent), Instagram (56 percent) and Snapchat (44 percent). In contrast, less than half of … [Read more...] about Should you ‘friend’ your coworkers on social media?

Do you have the ‘right stuff’ to be a successful medical office manager?

As the office manager of a medical practice, you have an opportunity to learn, grow, and make a valuable contribution. "You really get the chance to be a part of a small business and to wear a lot of different hats," says Mary Pat Whaley, co-founder and president of Manage My Practice, a medical practice consulting firm. What's more, because most physicians are not business … [Read more...] about Do you have the ‘right stuff’ to be a successful medical office manager?

7 reasons why physicians should join a professional organization

By Nick Hernandez  bio There are plenty of healthcare professional organizations, but are the yearly dues worth it to join? As budgets get squeezed, many physicians and practice managers have been cutting back on the number of professional associations they belong to. Although there is often a lack of perceived benefit, membership in professional associations yields a … [Read more...] about 7 reasons why physicians should join a professional organization

Asking for a raise

One of the most frequently asked career questions is, "What is the best way to ask for a raise?" Not surprising, a frequently asked management question is, "What are best practices when it comes to employees asking for a raise?" Answers to these two questions actually have a lot of overlap. Think about the times staff members approached you for a raise. When did they make a … [Read more...] about Asking for a raise