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PRACTICE MANAGEMENT

What are the chief business concerns of independent doctors?

Competing for patients against hospitals and health systems, which have substantial marketing budgets, topped the list of problems independent doctors face, according to…


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Anatomy of a Lessons Learned summary

By Cheryl Toth, MBA  bio
What do you call the CEO of three failed start-up companies? Experienced…


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COMMUNICATING WITH PATIENTS

Survey: Patients prefer secure texting over patient portal communication from their physicians

Only 10 percent of patients prefer to receive physician communications via patient portals, whereas twice that many…


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YOUR CAREER

Overloaded at work? Here’s what you should do

You have more work than you can handle—and no matter how hard you work, you can’t seem to get ahead. In fact, it’s gotten to the point that…


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PROJECT LESSONS LEARNED SUMMARY

Model Project Summary

Why you need this summary:

A rite of passage to becoming a great manager is learning to fail in a way that stretches you without breaking you and results in wisdom that improves your resilience and future decision-making. In other words, failure is not necessarily bad. Your ability to grow from the experience, however, depends on your willingness to honestly assess the good, the bad, and the ugly of what went wrong and why.

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MANAGEMENT SKILLS

Matching your management style to your employee’s personality

Much like one bad apple, one bad employee can spoil the whole bunch in your office, says…


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MANAGING THE OFFICE

A dozen metrics for increasing your medical practice profitability

If someone asked you how many new patients visited your medical office last month, would you know? How about how much your office spent on marketing…


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WORKING WITH PHYSICIANS

Keep your job by learning ways to stay neutral

The job of managing a medical office can be unpredictable, because there’s not the luxury of answering to just one…


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3 tricks that make your business writing stronger

By Cheryl Toth, MBA  bio
Ever finished reading a well-written report, article, or white paper and say to yourself, “I wish I could write like that.” Well, with a little…


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How to prepare for a strategic planning process

By Nick Hernandez  bio
There are many different models and action steps for strategic planning. Attempting to “jump right in”, however, is ill-advised. Undertaking some basic pre-work will help to ensure…


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