Medical Office Manager

Termination

Grief in termination is real

By Steve M. Cohen  bio Unfortunately, you sometimes have to terminate someone. It's also unfortunate that this sometimes doesn't go well. That results in significant stress and related problems on both sides. Fortunately, an awareness of the emotional impact of termination can help you work with the soon-to-be terminated employee to make parting, and any … [Read more...] about Grief in termination is real

When to call an HR expert for help

As a medical office manager, you typically handle day-to-day human resources responsibilities and likely feel comfortable in this role, at least most of the time. Yet, there are times when expert assistance would be welcomed or even seems required. The question is: How do you know when you need the help of an expert? Going it alone Among the various HR responsibilities, several … [Read more...] about When to call an HR expert for help

Workplace issues complicated by combinations

By Dr. Steve M. Cohen The challenge of government regulation for owners and managers is tough enough, but it can often be increased when multiple issues are overlaid to create something even worse. I had a client who faced a good example. The office had an employee who was personally offensive. Combined with his poor hygiene, he was often inappropriate and even creepy. Not … [Read more...] about Workplace issues complicated by combinations

Model Form: ABC Medical Office use of social media for pre-employment screening

Why you need this assessment: Information collected about individual job applicants is considered personal information subject to privacy laws, regardless of whether the information is publicly available online. You need to consider these privacy risks you face before using social media sites like Facebook to gather personal information about job applicants. How this … [Read more...] about Model Form: ABC Medical Office use of social media for pre-employment screening

Is firing employees for medical marijuana discrimination?

All seven of the courts that have confronted this issue in the past decade have ruled that employers can enforce zero tolerance drug policies to fire employees for lawful use of medical marijuana. Here’s the rundown: 2013: COLORADO (Federal Court) What Happened: Brewery employee with hepatitis C, fired after testing positive for marijuana, claims use was legal under … [Read more...] about Is firing employees for medical marijuana discrimination?

Office handbook: danger in saying too much or too little

While most offices have an employee handbook, few realize the responsibilities and even dangers it creates. A handbook ensures that both employer and employee understand the full picture of the employment. It tells what the office expects of the employee in terms of behavior, and it tells what the employee can expect of the office in terms of salary, benefits, and so … [Read more...] about Office handbook: danger in saying too much or too little

Model Policy: Medical marijuana

Why you need this policy: Now that medical marijuana is legal in many states, it’s important that you adjust your zero tolerance drug policy to address, if not accommodate, it. How this policy helps you: This model policy provides the appropriate language to use for your state. How to use this policy: Modify your existing workplace drug policy to include medical marijuana … [Read more...] about Model Policy: Medical marijuana

Can your medical office employees be fired for using legal medical marijuana?

Testing positive for cannabis is a ticket for termination under the kind of "zero tolerance" policy that has come to pervade the American workplace. But what if employees are medical cannabis patients? Situation Reggie Sturd, an employee of ABC Corporation, tests positive for marijuana. He denies using or being high at work and claims he has permission under the state medical … [Read more...] about Can your medical office employees be fired for using legal medical marijuana?

What happens outside the office is still relevant

By Steve M. Cohen  bio Whether it's an after hours party or sporting event far from work, incidents that are away from the office may still be relevant to managers. One of my clients had an employee who was attending a son's baseball game on a summer evening. The employee was in the stands, enjoying a few too many beers, and became very vocal, profane, and … [Read more...] about What happens outside the office is still relevant