Medical Office Manager

Technology

6 tips to keep your hybrid team productive

As a medical office manager, you understand the importance of creating a productive work environment for your staff. With the rise of remote work in the last three years, it is more important than ever to create a hybrid work environment that balances the needs of both remote and on-site staff. Here are some tips to help you create a productive hybrid work environment for your … [Read more...] about 6 tips to keep your hybrid team productive

Text messaging can get your medical office in trouble with HIPAA

There are several pitfalls associated with using text messaging in a medical office when it comes to complying with the Health Insurance Portability and Accountability Act (HIPAA) regulations. Here are a few examples: Lack of Encryption: Standard SMS text messages are not encrypted, which means that messages containing sensitive patient information can be intercepted and read … [Read more...] about Text messaging can get your medical office in trouble with HIPAA

The nomadic remote employee: Employee dream, employer nightmare

By Lynne Curry Question: Several of our employees regularly travel out of state. Before the pandemic, they took vacations for several days or weeks. They and we understood they were on vacation. The situation was clear cut. Our current team includes three employees who want to travel and stay for weeks or even months, in places like Hawaii and Thailand or with relatives. … [Read more...] about The nomadic remote employee: Employee dream, employer nightmare

Tame those office temperature tantrums!

Disputes over office temperature are relatively common among office staff. According to a study conducted by the International Facility Management Association, more than 50% of office workers report being unhappy with the temperature in their workplace. This dissatisfaction can lead to heated disputes or chilly relations among office staff, as people have different preferences … [Read more...] about Tame those office temperature tantrums!

7 good reasons to use online scheduling

Still on the fence about using online scheduling in your medical office? Consider these advantages to an online scheduling system: Increased convenience: Patients can easily book appointments online 24/7, without having to call the office during business hours. Improved efficiency: Automated scheduling reduces the need for manual scheduling, minimizing the risk of errors and … [Read more...] about 7 good reasons to use online scheduling

Proposed rule would standardize how to send health care attachments

It might get easier for your medical office to send healthcare attachments and electronic signatures. The Centers for Medicare & Medicaid Services (CMS), has issued a proposed rule, “Adoption of Standards for Health Care Attachments Transactions and Electronic Signatures, and Modification to Referral Certification and Authorization Transaction Standard (CMS-0053-P).” If … [Read more...] about Proposed rule would standardize how to send health care attachments

Managers hold the key to employee engagement and retention

With many workplaces now allowing hybrid work, new complexities in managing the workplace are emerging, says the The Conference Board in a new report. Recent evidence suggests that productivity among US workers has declined significantly from heights experienced during the pandemic. Remote and hybrid work arrangements combined with ill-prepared managers may be a cause. Why it … [Read more...] about Managers hold the key to employee engagement and retention

Make online team meetings work for you

By Lynne Curry If you dread online meetings–attending them, hosting them–and long for meetings to become more than a necessary evil, you can make it happen. Recently, I hosted a two-day, 15-hour meeting that the 17 attendees said “zoomed by,” “was fun, kept me engaged the entire time;” and “made an hour seem like five minutes.” Here’s how we did it. A “you” start We started … [Read more...] about Make online team meetings work for you

Remote patient monitoring on the rise

Is your medical practice making use of remote patient monitoring? It's an emerging trend, judging by market growth. A press release from Allied Analytics LLP says the remote patient monitoring market was was valued at $1.9 billion in 2021, and is estimated to reach $8.5 billion by 2031, growing at a CAGR of 16.3% from 2022 to 2031. Surge in number of populations, limited … [Read more...] about Remote patient monitoring on the rise