Communicating via email saves time. Yes or no? If you're feeling overwhelmed by your inbox, your answer is likely to be no. The sheer volume makes it difficult to manage email which, despite the proliferation of other technologies such as social media and text messaging, continues to invade your electronic workspace daily. Today's office worker sends or receives an average … [Read more...] about 8 work-saving email tips for busy office managers
Technology
Here’s how to evaluate a transcription company and also get top service
Choosing a medical transcription company and getting top transcription service from it is a two-way street. The company has to meet certain standards. At the same time, the office has to do its part to make it possible for the company to succeed, says Alisha Harris, owner of Precision Transcription in Albany, NY. And to achieve both, the manager needs to be aware of five … [Read more...] about Here’s how to evaluate a transcription company and also get top service
Education resources for Spanish-speaking patients to display on your practice website
Spanish language patient handouts covering a wide range of medical topics, including Asthma (Asma), Atopic Dermatitis (Dermatitis Atópica), Contraception (Anticonceptivas), COPD (EPOC), Diabetes (Diabetes), Hypertension (Hipertension), Immunizations (Inmunizaciones), Obesity (Obesidad), Skin Cancer (Cáncer de Piel), and other chronic medical conditions, as well as videos and … [Read more...] about Education resources for Spanish-speaking patients to display on your practice website
Survey finds digital technology is changing the physician-patient relationship
A recent survey conducted by WebMD/Medscape, a leading provider of health information services, offers noteworthy insight into physician and patient perspectives on health technology's role in aiding diagnosis and care. Dr. Eric Topol, a leading authority in the fields of genomics and digital medicine, who serves as both editor-in-chief of Medscape and chief academic officer … [Read more...] about Survey finds digital technology is changing the physician-patient relationship
Line management systems help manage practice waiting rooms
Every medical office manager knows that keeping patients waiting in long, slow-moving lines is a recipe for poor service. Not only can long waits cause patients to become extremely upset and agitated, they can also result in lost opportunities in the form of walk-outs and poor patient reviews. This is especially the case in today's world of instant information … [Read more...] about Line management systems help manage practice waiting rooms
Reports provide detailed analysis of telemedicine by state
The American Telemedicine Association (ATA), a leading international resource and advocate promoting the use of advanced remote medical technologies, recently released two state policy reports which identify gaps in coverage and reimbursement, and in physician practice standards and licensure. These reports compare state policies on a report card, assigning each state grades … [Read more...] about Reports provide detailed analysis of telemedicine by state
Model Tool: Certification table – billing and coding
Why you need this tool: Credentials serve as notification that you have acquired a certain level of knowledge and professional status. As such, they enhance your standing at your current job and your marketability should you seek a new position. How this tool helps you: You may already be eligible, or almost eligible, for billing and coding certifications. How to use this … [Read more...] about Model Tool: Certification table – billing and coding
4 big social media mistakes your practice must avoid
The Internet and social media have ushered in new ways of doing business. But as with so many other aspects of running a medical office, health care is different from any other business when it comes to an online presence. The sanctity of the physician-patient relationship can often be at odds with the openness, anonymity, and wide accessibility of the Internet and social … [Read more...] about 4 big social media mistakes your practice must avoid
Model Tool: Certification table – health information management
Why you need this tool: Credentials serve as notification that you have acquired a certain level of knowledge and professional status. As such, they enhance your standing at your current job and your marketability should you seek a new position. How this tool helps you: You may already be eligible, or almost eligible, for health information management certifications. How to … [Read more...] about Model Tool: Certification table – health information management
3 ways to more safely process patient payments and enhance overall security
By Paul Panos bio Today's office managers face security concerns from all sides – from HIPAA compliance to PHI laws. Shouldn't protecting financial data be the last thing on your mind? We've already explored in a previous article how the right payment processing technology can boost a practice's profitability, but it can also enhance a practice's level of security … [Read more...] about 3 ways to more safely process patient payments and enhance overall security