Medical Office Manager

Risk management

COMPLIANCE: A 10-step compliance strategy for OSHA Recordkeeping Rules

January is the season when employers must compile their OSHA logs for the previous year. Here’s an overview of the OSHA Recordkeeping Standard and a 10-step strategy to ensure compliance. Step 1: Figure out if your office is covered Physician offices are among the industries listed by North American Industry Classification System (NAICS) as being partially exempt from the … [Read more...] about COMPLIANCE: A 10-step compliance strategy for OSHA Recordkeeping Rules

5 tested ways to make your billing and coding more profitable

The health of your medical practice depends on good quality coding and billing work. One of the most important roles in the medical office that impacts compliance—and your bottom line—is the coding and billing function. "Coding and billing is the lifeblood of the practice; it's the income," says Michael J. Sacopulos, JD, founder and president of Medical Risk … [Read more...] about 5 tested ways to make your billing and coding more profitable

Integrating telemedicine into your practice

The healthcare landscape is evolving, and telemedicine has emerged as a transformative tool for medical practices to expand their reach, improve patient access, and provide high-quality care remotely. Integrating telemedicine services into your practice requires careful planning and execution, considering aspects like technology, staff training, patient communication, and … [Read more...] about Integrating telemedicine into your practice

7 tips for a safe winter commute

In the best of winters, driving to and from the office can be challenging. This winter is becoming downright dreadful in many parts of the country. Snow, ice, and cold weather can all create hazardous conditions on the road, and it is important to take extra precautions to ensure the safety of yourself and others. Here are tips for winter driving safety for you and your … [Read more...] about 7 tips for a safe winter commute

Compliance quiz: Which employees can you discipline for smoking pot at work?

SITUATION Your practice is located in a state where recreational and medical marijuana use is legal. But still you're shocked to find three of your employees smoking pot at work. The employees recognize that they've been caught red-handed but each offers up a different explanation: Bud reveals that he's addicted to marijuana; Herb explains that he uses medical … [Read more...] about Compliance quiz: Which employees can you discipline for smoking pot at work?

Safety Briefing: How to weather winter storms

Stormy weather, with snow, ice, rain and wind are a distinct possibility this time of year. You can use this sample safety briefing to remind your staff to keep themselves, their families, patients and co-workers safe during winter storms. Subject: Winter Storm Emergency Safety Briefing Dear [Medical Office Staff], As we enter the winter season, it is essential for all … [Read more...] about Safety Briefing: How to weather winter storms

Tips for successfully transitioning ownership of your medical practice

Transitioning ownership of a medical practice can be extremely risky, especially without considerable preparation, according to medical practice consultant Nick Hernandez, CEO and founder of ABISA, LLC in Valrico, FL. "Succession planning is not a boiler template that you can apply from one practice to another. There are a lot of nuances that are really particular to your … [Read more...] about Tips for successfully transitioning ownership of your medical practice

Sample policy for a medical office on diversity, equity and inclusion

Office Policy on Diversity, Equity, and Inclusion Policy Statement: At [Medical Office Name], we are committed to fostering a diverse, equitable, and inclusive work environment that values and respects the diversity of our employees, patients, and the communities we serve. We believe that diversity, equity, and inclusion are essential to providing quality healthcare and … [Read more...] about Sample policy for a medical office on diversity, equity and inclusion

When a full-time employee works a second full-time job

By Lynne Curry Question: I supervise a talented but difficult employee, whose performance has always been spotty but recently went downhill. Lately, “Scott” has dragged himself into the office every morning. He looks exhausted. His eyelids half-close during staff meetings. Because I felt concerned, I asked him if he was okay. He said he was just working too hard. He pointed … [Read more...] about When a full-time employee works a second full-time job