Simple changes to billing procedures, hiring policies, purchasing, patient relations, and other daily activities can have a positive impact on your practice's bottom line. Here are 21 ways you can quickly boost practice profitability. 1. Name a reimbursement coordinator To get all the reimbursement possible, hire or appoint someone to be a reimbursement coordinator. It … [Read more...] about 21 easy ways to boost practice profitability fast
Risk management
Background checks: better safe than sorry
By Dr. Steve M. Cohen You might think it unnecessary for your medical office, but I consistently recommend that my clients conduct background checks on all employees they intend to hire. Some of my clients are required to conduct background checks by state or federal statutes. This is especially widespread when employees will provide services to frail or vulnerable … [Read more...] about Background checks: better safe than sorry
How AI is Transforming Cybersecurity for the Healthcare Industry
As a medical office manager, you already know how important it is to protect sensitive patient data. From electronic health records (EHRs) to billing information, your practice handles an incredible volume of private and confidential data every day. Unfortunately, healthcare remains one of the top industries targeted by cybercriminals. But here’s some good news: artificial … [Read more...] about How AI is Transforming Cybersecurity for the Healthcare Industry
How to Implement a Leave Donation Program to Support Employees Affected by Disaster
As a medical office manager, fostering a supportive and compassionate workplace is essential, especially when employees face personal crises or disasters. One way to support your team in difficult times is by implementing a leave donation program. This allows fellow employees to donate unused leave to help their coworkers who need extra time off due to emergencies or disasters. … [Read more...] about How to Implement a Leave Donation Program to Support Employees Affected by Disaster
How to navigate compliance and regulatory updates
In the ever-evolving healthcare industry, medical office managers play a pivotal role in ensuring that their practices not only adhere to current healthcare regulations but also anticipate and adapt to forthcoming changes. Compliance and regulatory updates are not merely legal obligations but cornerstones of patient safety, quality care, and operational success. In this … [Read more...] about How to navigate compliance and regulatory updates
Winter Safety Checklist for Parking Lots, Walkways, and Office Entrances
Winter weather can present significant safety challenges for office managers, employees, and visitors alike. Snow, ice, and freezing temperatures increase the risk of slips, trips, and falls, making it essential to take proactive measures to maintain safe and accessible conditions around your office. This comprehensive Winter Safety Checklist will help you address potential … [Read more...] about Winter Safety Checklist for Parking Lots, Walkways, and Office Entrances
10 tips for hiring the right medical office cleaning company
The job of cleaning your medical office isn't for just any cleaning company. The cleaners you contract must have expertise in infection control for the safety of patients and staff. From the reception area and waiting area to treatment rooms, back offices and breakrooms, all surfaces must be regularly and hygenically cleaned. Biohazards, sharps and chemicals can pose a … [Read more...] about 10 tips for hiring the right medical office cleaning company
HIPAA compliance quiz for medical office employees
Instructions: This quiz is designed to test your knowledge of HIPAA (Health Insurance Portability and Accountability Act) requirements and regulations. Please select the best answer for each question. Choose only one answer unless otherwise specified. Good luck! Question 1: What does HIPAA stand for? a) Health Insurance Policy and Administration Act b) Health Information … [Read more...] about HIPAA compliance quiz for medical office employees
How to deal with difficult patients and resolve conflicts
Dealing with difficult patients and resolving conflicts is an important part of working in a medical office. Sometimes, patients might be upset, anxious, or frustrated, and it's crucial to handle these situations calmly and professionally. Here are some tips and examples on how to manage these challenges effectively. First, it's important to listen carefully. When a patient … [Read more...] about How to deal with difficult patients and resolve conflicts
How to navigate insurance contracts
Reviewing and negotiating insurance contracts and ensuring compliance with regulations are indispensable tasks for medical office managers. These efforts not only impact the financial stability of the practice but also contribute to the quality of patient care. By approaching these strategically, medical office managers can secure favorable terms, optimize provider networks, … [Read more...] about How to navigate insurance contracts