Medical Office Manager

Risk management

Slips, Trips, and Falls in Healthcare: What You Can Do to Keep Your Medical Office Safe

In a busy medical office, slips, trips, and falls can happen in the blink of an eye—but their impact can be long-lasting, both personally and professionally. As a medical office manager, safety is one of your top responsibilities, and preventing these types of injuries is a big part of that. It’s not just about compliance—it’s about protecting your team, your patients, and your … [Read more...] about Slips, Trips, and Falls in Healthcare: What You Can Do to Keep Your Medical Office Safe

Preparing for an Audit: A Checklist for Medical Office Managers

Use this checklist to stay organized, reduce stress, and be ready for an audit at any time. 1. Patient Records and Documentation Verify all patient records are complete and up-to-date. Confirm that all consent forms are properly signed and filed. Check that medical coding is accurate and matches services rendered. Ensure that any corrected … [Read more...] about Preparing for an Audit: A Checklist for Medical Office Managers

Ensuring Accessibility for All at Your Medical Office

As a medical office manager, ensuring that your practice is accessible to all patients, regardless of their physical abilities, language skills, or other needs, is not only a legal requirement but also a moral and ethical responsibility. Accessibility means creating an environment where every patient feels welcome and can easily navigate your office, receive the care they need, … [Read more...] about Ensuring Accessibility for All at Your Medical Office

HIPAA Compliance Updates for Medical Office Managers

As of April 2025, several significant updates to the Health Insurance Portability and Accountability Act (HIPAA) have been introduced, impacting medical office operations. These changes aim to enhance patient privacy, bolster cybersecurity, and improve data interoperability. Below is a summary of the key updates:​ Enhanced Protections for Reproductive Health … [Read more...] about HIPAA Compliance Updates for Medical Office Managers

Your Role in Preventing Malpractice as a Medical Office Manager

You may not be diagnosing patients or performing procedures, but as a medical office manager, you're on the front lines of malpractice prevention every single day. Your systems, your team, and your oversight all play a critical role in creating an environment where care is safe, efficient, and legally sound. And while the clinical staff handles the medicine, you're the one who … [Read more...] about Your Role in Preventing Malpractice as a Medical Office Manager

Navigating Legal Risks in Return-to-Office Mandates

By Lynne Curry As employers push forward with their return-to-office (RTO) policies, many unknowingly step into legal minefield. The shift back to in-person work presents a host of challenges—especially for employers balancing productivity with legal obligations. Whether it’s handling accommodation requests, avoiding discrimination claims, or ensuring compliance with … [Read more...] about Navigating Legal Risks in Return-to-Office Mandates

Crisis management in a medical office: Preparing for and responding to unexpected events

In a medical office, crisis management isn’t just about handling emergencies—it's about being prepared for and responding effectively to unexpected events that could disrupt your practice and impact patient care. Whether it’s a natural disaster, a data breach, or an unforeseen staffing issue, having a solid crisis management plan is essential for maintaining the safety, … [Read more...] about Crisis management in a medical office: Preparing for and responding to unexpected events

How to curb office gossip in your medical practice

Office gossip can quickly create a toxic environment, especially in a medical practice where teamwork and trust are essential for patient care. As a medical office manager, it’s your responsibility to maintain a professional atmosphere where everyone feels respected and focused on their work. Gossip undermines that environment, breeding negativity, reducing productivity, and … [Read more...] about How to curb office gossip in your medical practice

21 easy ways to boost practice profitability fast

Simple changes to billing procedures, hiring policies, purchasing, patient relations, and other daily activities can have a positive impact on your practice's bottom line. Here are 21 ways you can quickly boost practice profitability. 1. Name a reimbursement coordinator To get all the reimbursement possible, hire or appoint someone to be a reimbursement coordinator. It … [Read more...] about 21 easy ways to boost practice profitability fast