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Risk management

Pain clinic agrees to pay $1.78 million to settle whistleblower lawsuit

June 16, 2017

Ross Feller Casey, LLP, recently announced that the Atlantic Spine & Joint Institute and its owners, Robert C. McGrath, Sr., D.O., and Robert C. McGrath, Jr., have agreed to pay $1.78 million to settle a whistleblower lawsuit alleging they billed Medicare for procedures that were not medically necessary or were not actually performed.  The father and son also pleaded guilty … [Read more...] about Pain clinic agrees to pay $1.78 million to settle whistleblower lawsuit

How to handle an angry patient

June 9, 2017

In a medical practice, an angry patient – and sometimes a really angry patient – is apt to appear any time. In a business such as a fast food restaurant, anger is minimal, because the customers don't have high expectations to begin with, says Bob Rose, PhD, of the Rose Porterfield Group, a Dallas business consulting and industrial psychology organization. But when it comes to … [Read more...] about How to handle an angry patient

Six HIPAA violations you may be missing

June 9, 2017

Is your practice HIPAA compliant? Are you sure? Most health-care providers take very seriously this federal mandate to protect patient privacy—at least in theory. In practice, however, lots of things get missed. "When HIPAA was new and everyone was going to lectures and conferences and getting training, everyone was on top of it," says Erika Adler, an attorney specializing in … [Read more...] about Six HIPAA violations you may be missing

WannaCry: Cyberattack hits critical infrastructure worldwide

May 26, 2017

By Kimberly Shutters, BCS  bio A major worldwide ransomware attack, referred to as WannaCry, hit critical infrastructure and government computers starting mid-May, prompting warnings, patches, and other support to those that may have already been infected or who may be looking to prevent infection. Affected industries worldwide include healthcare, railway operations, … [Read more...] about WannaCry: Cyberattack hits critical infrastructure worldwide

8 traps to avoid when investigating a sexual harassment complaint

May 19, 2017

Don't rush to judgment—in either direction Back in the bad old days when employers didn't take sexual harassment seriously, harassment complaints were ignored or swept under the rug. To the extent they were investigated at all, the tendency was to downplay the complaint as exaggeration, fabrication or oversensitivity on the part of the victim. The good news: Today's employers … [Read more...] about 8 traps to avoid when investigating a sexual harassment complaint

Model Policy: Nondiscrimination and diversity

May 16, 2017

Why you need this model policy: Offering equal opportunity to individuals regardless of race, ethnicity, religion, national origin, gender, age, sexual orientation, disability, or other personal characteristics not related to their professional abilities is not just a legal mandate but an economic imperative. How this model policy helps you: The key to ensuring diversity … [Read more...] about Model Policy: Nondiscrimination and diversity

Texas health system settles potential HIPAA disclosure violations

May 12, 2017

Memorial Hermann Health System (MHHS) has agreed to pay $2.4 million to the U.S. Department of Health and Human Services (HHS) and adopt a comprehensive corrective action plan to settle potential violations of the Health Insurance Portability and Accountability Act (HIPAA) Privacy Rule. MHHS is a not-for-profit health system located in Southeast Texas, comprising 16 hospitals … [Read more...] about Texas health system settles potential HIPAA disclosure violations

The four elements of successful operational planning

April 28, 2017

By Nick Hernandez  bio Physicians are well aware of the need for planning. Indeed, they devise clinical plans on a daily basis as they formulate the best way in which to care for a patient. However, when is the last time you spent time working on operational planning for your practice? Many physicians or practice administrators reading this will be thinking, "Who has the time … [Read more...] about The four elements of successful operational planning

Cyberthreats demand your attention and a customized approach

April 28, 2017

The recently released BakerHostetler 2017 Data Security Incident Response Report highlights the critical need for senior executives in all industries to understand and be ready to tackle the legal and business risks associated with cyberthreats and to have enterprisewide tactics in place to address intrusions before they happen. At the same time, Dell just released the … [Read more...] about Cyberthreats demand your attention and a customized approach

How one irritated patient can start a social media firefight

April 21, 2017

By Lynne Curry  bio Here's the scenario: One of your physicians considers himself "a law unto himself." When an employee or patient protests how he treats them, he wastes no time telling the employee or patient why they are wrong or where to find the exit door. You've tried for years to get this physician to take it easier on people. No such luck. You've begged … [Read more...] about How one irritated patient can start a social media firefight

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