Dealing with moonlighting employees can be a delicate situation for an office manager. Moonlighting refers to employees holding a second job or pursuing other sources of income outside of their primary employment. While moonlighting itself might not be inherently negative, it can potentially impact an employee's performance and commitment to their primary job. Here's how an … [Read more...] about Second job or side hustle: How to work with moonlighting employees
Productivity
3 top tech trends in healthcare administration for efficiency and patient care
In an era of rapid technological advancements, medical office managers find themselves at the crossroads of adopting innovative solutions to streamline operations, enhance patient care, and ensure compliance. Here are three top trends revolutionizing medical office operations. AI-Powered Scheduling: A Precision Approach to Appointment Management One of the most … [Read more...] about 3 top tech trends in healthcare administration for efficiency and patient care
Effective staff scheduling: Balance coverage, satisfaction, and work-life harmony
Achieving the delicate balance between adequate staffing coverage, employee satisfaction, and work-life balance is a task that requires finesse and strategic thinking. Consider these innovative scheduling techniques and software solutions that can help you optimize your staff scheduling process for the benefit of both your team and your patients. The challenge of staff … [Read more...] about Effective staff scheduling: Balance coverage, satisfaction, and work-life harmony
6 reasons to have on-site childcare…and how to set it up
For onsite employees, care of their children is a constant worry. Inconvenient dropoff and pickup times, last minute cancellations by caregivers, concerns about the care being given and a host of other problems haunt employees through the work day. For some offices, a child care service at or near the office is a solution the benefits parents and the employer. Advantages of … [Read more...] about 6 reasons to have on-site childcare…and how to set it up
Try the Inbox Zero method to bring those emails under control
Is your email inbox a stress-inducing mess of unanswered emails? Here's something you can try to put it in order and keep it that way. Inbox Zero is a time management and email productivity strategy developed by productivity expert Merlin Mann. The concept revolves around the idea of keeping your email inbox empty or close to empty by consistently processing and organizing … [Read more...] about Try the Inbox Zero method to bring those emails under control
How to see your last patient on time
Getting the doctor to see the first patient of the day on schedule is no great feat. Seeing the last patient of the day on time can be a struggle. Here are some ways to make that happen: Implement an Effective Scheduling System A well-structured scheduling system is the foundation for keeping appointments on track. Consider using an electronic health record (EHR) or practice … [Read more...] about How to see your last patient on time
7 good habits for an office manager
Developing good habits can help you become a more effective leader, enhance productivity, and improve the overall work environment. Here are some habits that can help you become a successful office manager. Prioritize tasks As an office manager, you are responsible for managing multiple tasks and priorities. Prioritizing tasks can help you stay organized and ensure that … [Read more...] about 7 good habits for an office manager
You don’t have to have all the answers: Use your team to solve problems
In the dynamic and ever-evolving healthcare landscape, medical offices face an array of challenges that demand efficient and innovative solutions. As the manager of a medical office, one of your most valuable assets is your team. By fostering a collaborative environment and leveraging the diverse skills and knowledge of your staff, you can effectively address specific issues … [Read more...] about You don’t have to have all the answers: Use your team to solve problems
10 ways to reduce time-wasting meetings
Purposeful Meeting Agendas: Before scheduling any meeting, clearly define its purpose and desired outcomes. Craft a detailed agenda and share it with participants in advance. This helps attendees prepare relevant input and ensures that the meeting stays focused on achieving its objectives. Consider Alternatives: Not all communication requires a formal meeting. Explore … [Read more...] about 10 ways to reduce time-wasting meetings
Working on everything everywhere all at once? Try monotasking
In today's fast-paced business environment, office managers are often faced with a multitude of tasks and responsibilities. As the demands of the job continue to grow, it becomes increasingly tempting to juggle multiple tasks simultaneously, commonly known as multitasking. However, there is an emerging school of thought that promotes the merits of monotasking—focusing on one … [Read more...] about Working on everything everywhere all at once? Try monotasking