As a medical office manager, organizing and managing medical records efficiently is essential for maintaining smooth operations, ensuring patient privacy, and facilitating high-quality care. Here’s a handy tip sheet to help you streamline your medical records management: Digital Record-Keeping Invest in a Reliable EHR System: Choose an Electronic Health Record (EHR) … [Read more...] about Tip sheet for organizing and managing medical records efficiently
Productivity
Staff Shortages: Does No One Want to Work Anymore?
By Lynne Curry Mia didn’t expect her nursing shift to stretch to 16 hours without a break. Yet, there she stood, an empty coffee cup in hand, an exhausted. With every bed filled, she rushed from one patient to another, handling everything from IVs to emergencies — duties she’d normally share with others. “I’m doing the work of two, sometimes three nurses. But we’re … [Read more...] about Staff Shortages: Does No One Want to Work Anymore?
10 profit-boosting tips for your medical practice
Balancing patient care with business efficiency can be challenging, but it is essential for sustaining and growing your practice. Enhancing profitability not only secures the future of your medical office but also enables you to invest in better services and technologies for your patients. Here are 10 actionable strategies designed to boost your practice's profitability. These … [Read more...] about 10 profit-boosting tips for your medical practice
The October Theory: An Easy Strategy for Improving Your Work Life
By Lynne Curry Question: When I returned to my job last week from my annual three-week vacation, I stopped in the breakroom for coffee. To my surprise, my colleagues’ conversations didn’t center on the election like they had before I left. Instead, my coworkers buzzed with excitement about “goals” and “results.” I asked one coworker, “What’s up?” and he told me he and … [Read more...] about The October Theory: An Easy Strategy for Improving Your Work Life
How to improve your office team with cross-training
Cross-training in a medical office is a powerful strategy to boost your team's capabilities, enhance operations, and provide top-notch patient care. By broadening the skill sets of your staff, you create a more versatile workforce capable of handling diverse responsibilities. Advantages of Cross-Training Enhanced Flexibility: Example: A medical receptionist … [Read more...] about How to improve your office team with cross-training
HR question: Political gear at work
By Lynne Curry Question: Our problems started in September. Four guys in the warehouse started wearing Camo “Make American Great Again” hats. Two weeks later, they installed in a handmade sign inside the warehouse door that said, “This is Trump Country.” It didn’t bother anyone, or so we thought. But apparently it did. Ten days later, two women in the accounting office … [Read more...] about HR question: Political gear at work
Check this! Your essential staff management checklist
Managing staff effectively is one of the key responsibilities of a medical office manager. Ensuring that your team is organized, well-trained, and supported can significantly improve both patient care and office efficiency. Below is a checklist to help guide you through essential tasks in staff management. Conduct Regular Staff Meetings Schedule consistent meetings … [Read more...] about Check this! Your essential staff management checklist
How to keep things cool as election nears
Navigating political discussions in the workplace can be challenging, especially during contentious times like a U.S. presidential election. As a manager, fostering an environment of respect and civility is essential to maintaining a positive workplace culture. Here are several strategies to help your staffers with differing political positions remain civil to one … [Read more...] about How to keep things cool as election nears
Employers need to come to grips with employees’ mental health struggles
By Lynne Curry “I’m not my employees’ babysitter, their mommy, or their therapist,” the CEO insisted. The problem that led to his call—his company’s 2024 employee survey revealed large numbers of his company’s employees expected mental health benefits. “What are these employees thinking?” he asked. “We offer a generous sick leave allowance and they’re asking for paid … [Read more...] about Employers need to come to grips with employees’ mental health struggles
Try the Pomodoro technique to focus on big projects
As a busy office administrator, you are constantly juggling multiple tasks, deadlines, and priorities. It can be easy to get overwhelmed and feel like you are not making progress on anything. When you need to focus on a large project such as monthly financials, reviewing job applications, implementing new software or other jobs that take time and concentration, try closing your … [Read more...] about Try the Pomodoro technique to focus on big projects