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Productivity

Survey: Healthcare professionals say Trump Administration will improve U.S. healthcare system

December 16, 2016

Aprima Medical Software, a provider of innovative electronic health records (EHR), practice management (PM) and revenue cycle management solutions (RCM) for medical practices, today announced the results of a post-presidential election survey of healthcare professionals, which explored predictions for healthcare under a Trump administration. The majority of the 312 physicians … [Read more...] about Survey: Healthcare professionals say Trump Administration will improve U.S. healthcare system

Surveys find employees are shopping at work on Cyber Monday, but most will try to hide it

November 25, 2016

Take a look around at your office right now. Are your colleagues actually banging out a report or are they bargain hunting? According to a new survey of North American workers by staffing firm Robert Half Technology, there's a good chance it's the latter. Nearly half (49 percent) of respondents said they typically shop while in the office on Cyber Monday. And bosses may be … [Read more...] about Surveys find employees are shopping at work on Cyber Monday, but most will try to hide it

5 guidelines that save you if you supervise a bully employee

November 18, 2016

By Lynne Curry  bio Do you supervise a bully employee? An employee who sees your job as a promotional opportunity and will stop at nothing to get you out of the way? If you supervise a bully employee, you know the angst. Supposedly, you have more power, and so should be able to handle the employee's antics. Except the bully employee might have the protection of … [Read more...] about 5 guidelines that save you if you supervise a bully employee

An inexpensive organizational fix: communication

October 7, 2016

By Dr. Steve M. Cohen I've found that most organizations can benefit significantly from a simple, low-cost change in their operations: more two-way communication. For busy medical office managers, time can be among their most valuable commodities so I don't make this recommendation lightly. But even a few minutes each day to foster better communication with your staff can pay … [Read more...] about An inexpensive organizational fix: communication

10 tested ways to make your staff meetings more interesting and productive

September 16, 2016

Say the word “meeting” and people tend to groan. In fact, according to a survey conducted by Salary.com, which looks at where and how employees waste time, nearly half of those surveyed cite attending meetings as the biggest time-waster. But a meeting can be a positive experience. Really. As a medical office manager, a meeting offers you a leadership opportunity. It serves as … [Read more...] about 10 tested ways to make your staff meetings more interesting and productive

American workers struggling to make ends meet

September 9, 2016

Three-quarters of Americans (75 percent) are living paycheck to paycheck to make ends meet, according to a survey from CareerBuilder, a global leader in human capital solutions. Thirty-eight percent of employees say they sometimes live paycheck to paycheck, 15 percent say they usually do, and 23 percent say they always do. While making ends meet is a struggle for many … [Read more...] about American workers struggling to make ends meet

Family and business: not always the best mix

September 5, 2016

By Steve M. Cohen  bio In my experience, nepotism often brings a range of personal and organizational issues that are worth noting. First, let me acknowledge that there is clearly a place in many offices where related people work together. The classic case is a small office, but even some larger organizations can avoid problems if they are careful. But there are … [Read more...] about Family and business: not always the best mix

ICD-10: from transition to full implementation—and the first round of updates

September 5, 2016

The transition from ICD-9 to ICD-10, which took effect October 1, 2015, has significantly impacted health care providers. An entirely new set of codes as well as expansion of codes for greater specificity are now required. ICD-10 is a completely different system. The code set has been expanded from five positions (first one alphanumeric, others numeric) to seven positions. … [Read more...] about ICD-10: from transition to full implementation—and the first round of updates

Smartphones sapping productivity at work

July 29, 2016

Technology helps workers stay connected while away from the office, but in many cases it is causing them to disconnect while in the office, leading to a negative impact on productivity. According to a recent survey conducted by Harris Poll on behalf of CareerBuilder, a global leader in human capital solutions, 19 percent of employers think workers are productive less than … [Read more...] about Smartphones sapping productivity at work

Do you have a practice bully?

July 14, 2016

By Lynne Curry  bio At first you hear rumblings, and then they turn into a rockslide. If you have a practice bully, a domineering charge nurse, an it's-all-about-me IT manager or a physician so aware of the dollars he brings to your clinic that he could not care less about those he rides roughshod over, you've got a problem. What happens if you don't address a … [Read more...] about Do you have a practice bully?

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Why Every Office Manager Should Create Standard Operating Procedures (SOPs)

How to Create a Calm, Focused Environment in a Small Office

Do I Fire A Staffer Who Doesn’t Deserve It?

Slips, Trips, and Falls in Healthcare: What You Can Do to Keep Your Medical Office Safe

Offering AI Upskilling as a Job Benefit: A Smart Move for Office Managers

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Do I Fire A Staffer Who Doesn’t Deserve It?

Elevating Your Practice: The Power of Continuing Education for Medical Office Managers

Reconnecting with Purpose: How to Invite Someone from the Past into Your Career Network

What to Do If You’re the One Who’s Always Late

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