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Productivity

When a smartphone camera can replace a visit to the doctor

December 15, 2017

Using smartphone cameras, parents can reliably take high-quality photographs of their child's skin condition to send to a dermatologist for diagnosis. This finding suggests that direct-to-patient dermatology can accurately provide pediatric dermatology care. The results of research conducted by a team from Children's Hospital of Philadelphia (CHOP) were published recently in … [Read more...] about When a smartphone camera can replace a visit to the doctor

Helping your doctor manage the practice

December 8, 2017

By Dr. David Black  bio A lot of contemporary literature I have seen in recent months has emphasized the need for leadership by the doctor instead of management. This literature defines the difference between leading and managing as having the team follow a leader versus managing as a function of supervising day-to-day operations. The reason for this emphasis is … [Read more...] about Helping your doctor manage the practice

Vacation trends by city: Who’s leaving vacation days on the table and why?

December 8, 2017

U.S. workers will not leave work very far behind—if at all—during the week of December 25, according to Robert Half's holiday survey. Eighteen percent of workers plan to work the entire week. Of the 67 percent of workers who will take at least part of Christmas week off, 64 percent will check in with the office while they're out. One-third of employees plan to take the entire … [Read more...] about Vacation trends by city: Who’s leaving vacation days on the table and why?

Why your medical practice should implement an employee wellness program—and how to do it

December 1, 2017

Employee wellness programs are gaining in popularity, and with good reason. Research shows that wellness programs have many advantages, for employers and employees alike. Indeed, given the advantages, all businesses should focus on employee wellness, including, and perhaps, especially medical practices—because you are in the business of healthier living. But there is … [Read more...] about Why your medical practice should implement an employee wellness program—and how to do it

Manage your medical office’s holiday party liability risks

November 24, 2017

You may be hosting a big holiday party for your employees this December. And, like many medical offices do, you may be serving liquor at that party. That's fine. Just make sure you understand what you're getting yourself into. Relax. We're not going to lecture you on the dangers of drinking and driving. No sense preaching to the choir. But what we can do to help you out is … [Read more...] about Manage your medical office’s holiday party liability risks

I started sending my team a weekly inspirational email and something extraordinary happened

September 29, 2017

By Robert Glazer  bio A few years ago I began the habit of getting up earlier and writing in my journal, taking the time to be reflective, appreciative, and grateful. I went over my goals each morning and my values. I devoted time to reading stories and quotations that inspired me. Finding, reading, and journaling about these pieces of inspiration soon became an … [Read more...] about I started sending my team a weekly inspirational email and something extraordinary happened

The surprising answer to what your staff really wants

September 29, 2017

What do employees want? Flexible work arrangements are often at or near the top of survey lists. And yes, money matters. But, perhaps surprising, career development also gets top rankings. Employees want to acquire knowledge and learn new skills in order to do their jobs and advance their careers. What's more, development opportunities play an important role in keeping staff … [Read more...] about The surprising answer to what your staff really wants

Improving patient flow with one simple gadget

September 8, 2017

Having an efficient patient flow is, of course, good for your patients and good for your practice. However, despite all your efforts, sometimes a good flow is derailed during transitions from one stage of a patient's visit to the next, negatively affecting both the patient's experience and your practice's productivity. Fortunately, not every problem needs an expensive solution, … [Read more...] about Improving patient flow with one simple gadget

Doctor.com launches first universal “web-wide” online scheduling solution for healthcare providers

August 18, 2017

Doctor.com, a customer experience platform purpose-built for the healthcare industry, has launched ScheduleSync™, the first universal web-wide online scheduling solution for healthcare providers. With ScheduleSync™, healthcare providers can enable powerful and highly customizable online scheduling on their own websites, blogs, and Facebook pages, as well as directly from their … [Read more...] about Doctor.com launches first universal “web-wide” online scheduling solution for healthcare providers

How to support the caregivers in your workplace

June 30, 2017

Half of working female caregivers feel they have to choose between being a good employee and being a good daughter, according to a new survey by Home Instead, Inc., franchisor of the Home Instead Senior Care® network. In addition, one quarter (25 percent) of daughters find there is a workplace stigma in being a caregiver, and 23 percent believe their supervisor is … [Read more...] about How to support the caregivers in your workplace

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Why Every Office Manager Should Create Standard Operating Procedures (SOPs)

How to Create a Calm, Focused Environment in a Small Office

Do I Fire A Staffer Who Doesn’t Deserve It?

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Do I Fire A Staffer Who Doesn’t Deserve It?

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