By Lynne Curry “One of our highly paid staffers works remote. We don’t want to lose his talent, but he used to work 45 to 55 hours a week and now half the time I can’t find him when I call. He always calls me back, but it’s hours later. Last year, he was the first to volunteer for special projects. He doesn’t anymore. I heard a rumor he’s working another job, and I’m … [Read more...] about 7 things to require of your moonlighting employees
Productivity
Clocked out or connected: What you need to know about after-hours group chats
By Paul Edwards “Quick question…” Those two words have become increasingly popular as our near-constant attachment to communication devices blurs the line between work and personal time. Whether by phone, laptop, or tablet—via Slack, WhatsApp, or Google Chat—it’s easier than ever for teams to stay in contact after the workday is done. But employers need to be cautious … [Read more...] about Clocked out or connected: What you need to know about after-hours group chats
Is it poor performance or a personal crisis?
By Paul Edwards Those in the healthcare industry are bound to be ahead of the curve in understanding that mental illness is not a character defect and can be a serious health condition that requires intervention. Despite having a good comprehension of the importance of good mental health hygiene, healthcare professionals tend to fare badly in terms of psychological … [Read more...] about Is it poor performance or a personal crisis?
A manager tries to hold it all together during Omnicron surge
By Lynne Curry “I’m overwhelmed,” the manager said when he called. “Senior management pressures us to maintain high levels of productivity, but nearly a fourth of our employees call in sick every morning. On our last all-manager Zoom call, our CEO said our productivity is down and made it clear we’re expected to handle our employees’ anxiety and get them refocused on their … [Read more...] about A manager tries to hold it all together during Omnicron surge
Increase your efficiency with these workday PC tips
By Ron Slyker Due to the limited number of hours in a workday, it is critical to maximize your time. If you’re having trouble getting work done due to distracting websites, disorganized files, or cluttered inboxes, use these methods to improve your time management and stay productive at work. Keep an eye on productivity levels. Begin by keeping note of the amount of work you … [Read more...] about Increase your efficiency with these workday PC tips
Staffers push back about returning to work
By Lynne Curry Question: We’re getting enormous pushback from our staff to an email we sent out stating that billing and clerical employees need to return to the workplace. At the same time, our organization can’t survive if we let all the employees who want to work from home do so. It’s not fair to our patients or the employees who show up at work. Further, when I call … [Read more...] about Staffers push back about returning to work
Manual tasks office managers can do away with
By Tolu Ajiboye As an office manager, your task list is endless. You have to manage appointment scheduling, patient intake, billing, and so much more. On top of this, you have to ensure that these specific processes—and the practice operations as a whole— are continuously optimized to cut costs and grow the practice. Accordingly, you’re likely on the lookout for ways you can … [Read more...] about Manual tasks office managers can do away with
5 tech resources improving medical practice efficiency this year
By Alison Foster bio There was a notable increase in the adoption of healthcare technology by practices and providers in 2020. This continues in 2021, especially as the COVID-19 pandemic shows no signs of letting up. Many practices are short on both human and financial resources and need to increase efficiency to the maximum. Here are some forms of healthcare technology you … [Read more...] about 5 tech resources improving medical practice efficiency this year
Pandemic affecting your focus? Try these tips
By Indira Totaram bio The uncertainty and worry surrounding the coronavirus appear to have no end in sight—and it’s affecting the way we think and function. Since the onset of the pandemic, many of us find ourselves troubled by the inability to focus on even simple tasks. It’s as though our attention span is shorter or we are more distracted and overwhelmed than usual. And … [Read more...] about Pandemic affecting your focus? Try these tips
Healthcare providers will see these 4 trends in 2021
By Dave Klumpe bio The ongoing pandemic continues to influence technology trends in the healthcare landscape, accelerating changes and, in some cases, exacerbating challenges the industry has wrestled with for years. In the best of times, managing the many thousands of clinical devices in a health system’s portfolio could be an uphill battle. During the pandemic, the … [Read more...] about Healthcare providers will see these 4 trends in 2021