Increasing patient payments improves the practice's bottom line. But how exactly do you motivate patients to pay? To write an effective collection letter, follow these guidelines. • Make it short. Limit the letter to one page. Limit the paragraphs to two sentences. Limit the sentences to 22 words. And limit the words to three syllables. Do this and the message will be … [Read more...] about How to write a strong collection letter
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The 5 Levers for Medical Practice Improvement
Click here for the presentation slides Click here for the Billing and Collections Processes chapter from the presenter's book, including a Revenue Cycle Management Assessment and Action Plan Presenter:John W. McDaniel, MHA, Founder, Peak Performance Physicians, LLC In this practical, results-oriented webinar recording, you will discover the 5 proven levers for medical … [Read more...] about The 5 Levers for Medical Practice Improvement
Preventing an active shooter tragedy and saving your life
By Lynne Curry bio According to the Bureau of Labor Statistics, workplace homicides are on the rise. Forty-four or 69.8% of the sixty-three incidents for which analysts have determined the incident's duration ended in less than five minutes. Twenty-two incidents ended in less than two minutes. Sixty percent of the incidents ended before police arrived on the … [Read more...] about Preventing an active shooter tragedy and saving your life
Specific acknowledgement, specific recognition create a happy, productive staff
What's the one element that makes people pleased to come to work every day? Appreciation from the boss. Appreciation is so important that the Department of Labor cites lack of it as the No. 1 reason people leave their jobs, says attorney and business coach Nora Riva Bergman of Real Life Practice in Tarpon Springs, FL. And appreciation goes a long way, because it gets staff … [Read more...] about Specific acknowledgement, specific recognition create a happy, productive staff
The link between pre-employment tests and better patient outcomes
Imagine knowing before it happened that a nurse was likely to mistakenly give a patient the wrong medication. Or imagine being able to predict that a nurse's aide would be the one who caught an incorrect doctor's order before a procedure was performed. Or imagine knowing which of two candidates for a physician's assistant would make a career at your medical practice and which … [Read more...] about The link between pre-employment tests and better patient outcomes
Strong practice leaders understand the competition
By Nick Hernandez bio Practice managers must be keenly aware of what competing practices are doing as well as practices outside of their catchment area. Practice management requires a firm focus on the competition; identifying its strengths and vulnerabilities is crucial. Since managing a successful practice requires decision and action based on situational … [Read more...] about Strong practice leaders understand the competition
A dozen cybersecurity tips for mobile device users
The vast majority of Americans—95%—now owns a cellphone of some kind, and the percentage of Americans with smartphones has risen to 77%. Navigating the waters of security in the wake of this expansive usage of mobile devices presents serious challenges for families and businesses alike. In recognition of National Cybersecurity Awareness Month, the Illinois Bankers Association, … [Read more...] about A dozen cybersecurity tips for mobile device users
Involving staff in marketing generates good ideas and sense of teamwork
An office manager looking for ways to encourage a team atmosphere decided to ask staff to help market the Ear, Nose, and Throat (ENT) practice where they all work. The goal was to help staff see that everyone plays a key role in the four-physician, 22-staff practice. The office manager began by holding a meeting focused on the important role everyone plays in marketing the … [Read more...] about Involving staff in marketing generates good ideas and sense of teamwork
Miracle Flights provides 724 free medical flights in August
The nation's leading medical flight charity, Miracle Flights, has reported 724 free flights provided in August to critically ill children and adults in need of specialized, distant medical care. Last month's total reflects a significant increase from 599 flights performed in August 2016. Since 1985, the Las Vegas–based national nonprofit organization has provided free medical … [Read more...] about Miracle Flights provides 724 free medical flights in August