By Dr. Steve M. Cohen Sometimes office management is more a matter of quickly throwing out a good answer rather than some profound strategy or statement. I'm not trying to minimize the organization and old-fashioned brainpower that goes into managing an organization. If you've read many of my blogs, you know that I view your job as challenging and often frustrating. It's … [Read more...] about Cheap management tricks that really work
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3 ways you can boost office morale fast
Which would you rather have: an upbeat, engaged staff that contributes to a successful practice or a staff that grudgingly shows up for work each day and plods through required tasks? Obviously, the first choice is preferable. In reality, however, your staff probably includes at least several employees who fit the latter category. Still, if most employees are happy, you … [Read more...] about 3 ways you can boost office morale fast
Healthcare organizations are deathly behind on this one cybersecurity practice
SecurityScorecard, a leader in security ratings, recently released a new report titled, "SecurityScorecard 2018 Healthcare Report: A Pulse on The Healthcare Industry's Cybersecurity Risks," which pulls data from more than 1200 healthcare companies. The research team analyzed information such as issue severity, industry-defined risk level, corporate peer performance, and more. … [Read more...] about Healthcare organizations are deathly behind on this one cybersecurity practice
Time and anxiety really do matter
By Dr. Steve M. Cohen Stress is actually a good thing until it overloads people. This overloaded situation is actually called "dis-stress." The ability to accommodate stress is inherent in all of us, but how much stress we can manage is a personal matter. Anxiety, resulting from stress overload or other issues, is not a good thing in anyone's life. A question that must be … [Read more...] about Time and anxiety really do matter
Majority of U.S. physicians say they’re burned out or depressed
Nearly two-thirds of U.S. physicians report feeling burned out, depressed—or both—with one in three physicians admitting that their feelings of depression have an impact on how they relate to patients and colleagues, according to the first Medscape National Report on Physician Burnout and Depression. With more than 15,000 practicing physicians responding across 29 … [Read more...] about Majority of U.S. physicians say they’re burned out or depressed
MIPS reporting deadlines are fast approaching: 10 things to do and know
Deadlines are fast approaching if you plan to submit data for the 2017 Merit-based Incentive Payment System (MIPS) performance period. Don't wait until the last minute to submit your data. Submit early and often. The two key dates are: March 16 at 8 pm Eastern time for group reporting via the CMS web interface March 31 for all other MIPS reporting, including via … [Read more...] about MIPS reporting deadlines are fast approaching: 10 things to do and know
What makes a successful practice manager
By Shane Carter bio Being a practice manager in today's health care environment is a very tough job. Disruptive and transformational change is underway in health care delivery. The modernization of health care has created a complex, changing environment that requires a successful practice to employ technology, advanced systems, and an educated and dedicated staff. Because … [Read more...] about What makes a successful practice manager
Sexual harassment in the workplace: how your practice’s policy can make a difference
Employees are more likely to report sexual harassment they witness at work when there is a zero-tolerance policy in place, according to a new study conducted by Florida International University (FIU). The study's findings show that companies where zero-tolerance policies are a top-priority are particularly effective in increasing the reporting of the most common forms of … [Read more...] about Sexual harassment in the workplace: how your practice’s policy can make a difference
How to clean up a messy back office fast
To maintain a professional operation, an office has to maintain a professional appearance throughout. People think if they work in a back area, they can be messy and have food and clutter on their desks, says the practice administrator for a four-physician, seven-staff surgical office in New York City. Wrong. The billing office needs to look as nice as the front desk even … [Read more...] about How to clean up a messy back office fast
Boost staff performance by communicating more clearly
Not pleased with what staff are doing? It may not be their fault. Look at the directions they are getting – from the manager. Whenever a staffer who is capable of doing a job doesn't get that job right, chances are it's because the manager didn't explain what needed to be done. A manager should assign projects via a written form that describes it all: the date of the … [Read more...] about Boost staff performance by communicating more clearly