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Research assesses health care costs and utilization

March 18, 2016

The Health Care Cost Institute (HCCI), which promotes independent, nonpartisan research and analysis on the causes of the rise in U.S. health spending, has released a set of six policy briefs assessing the impact of a range of national and state policies on health care costs and utilization. The briefs were developed by independent researchers using HCCI's repository of … [Read more...] about Research assesses health care costs and utilization

Make your job easier by delegating more

March 18, 2016

To be an effective manager, learn the art of letting go. Learn how to delegate. Without delegation, any manager ends up doing everybody else's job and drowning in the work. But just as bad, staff never grow beyond the basics of their jobs. They never develop a sense of pride in their work, and they never experience a challenge. All they can do is become passive clones. Good … [Read more...] about Make your job easier by delegating more

Cybersecurity and social media top compliance concerns

March 18, 2016

Cybersecurity is a top compliance concern according to a survey of compliance professionals conducted by Health Care Compliance Association (HCCA) and the Society of Corporate Compliance and Ethics (SCCE). In January 2016, HCCA and SCCE surveyed 900 individuals, suggesting 38 potential compliance issues and asking them to pick no more than 10 in answer to the question: "What … [Read more...] about Cybersecurity and social media top compliance concerns

Technology forecast

March 11, 2016

Editor's picks: How technology is going to affect HR processes in 2016 Survey finds digital technology is changing the physician-patient relationship Telemedicine expected to grow at faster rate than previously projected … [Read more...] about Technology forecast

Five employment law questions that crop up in just about every office

March 11, 2016

Here are five employment law questions on five unrelated topics. They are answered by attorney and employee relations consultant Jodi Eisenstadt. 1. To tell or not to tell How should the manager respond when a staffer brings in information about a legal violation in the office and asks the manager not to tell anybody? That’s a common problem for managers who have come up … [Read more...] about Five employment law questions that crop up in just about every office

Diversity in the workplace improving, but gaps remain

March 11, 2016

Recent research offers a lens into the drivers, limitations, and tactics of workplace diversity and inclusion. A survey from XpertHR, a leading resource for HR professionals, findings that companies of all sizes demonstrate progress, yet continue to face challenges with the diversity of their workforces. XpertHR's Diversity in the Workplace Survey of more than 600 companies, … [Read more...] about Diversity in the workplace improving, but gaps remain

How to Use Social Media to Promote Your Medical Practice and Propel Your Career

March 4, 2016

Click here for the presentation slides Click here for the eBook Watch this webinar recording presented by Digital Marketing Manager Brittney Overstreet. Discover Proven Techniques you can use Immediately to … Leverage Social Media to Boost Your Business … and Turn Patients into Your Most Effective Marketing Tool … WITHOUT SPENDING A … [Read more...] about How to Use Social Media to Promote Your Medical Practice and Propel Your Career

Information overload

March 4, 2016

Editor's picks: 4 ways to keep your cool in the midst of chaos 8 work-saving email tips for busy office managers Time and anxiety really do matter … [Read more...] about Information overload

There are no easy steps to better office management

March 4, 2016

By Steve M. Cohen  bio I always enjoy it when people publish articles entitled something like, "Ten Easy Steps to Medical Office Management." I enjoy this, but I definitely don't agree with it. The word "easy" is usually so far removed from office management that headlines like this are good for a laugh. But the information that follows may or may not help. … [Read more...] about There are no easy steps to better office management

Michigan office uses online payments to increase revenue

March 4, 2016

A Michigan medical practice that added online bill payments to its website is seeing a substantial increase in revenue. To introduce the new process, the office put signs in the waiting room and a notice in statements. The company's practice administration said it took awhile to catch on but it worked because patients are already comfortable with online payments. They … [Read more...] about Michigan office uses online payments to increase revenue

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Why Every Office Manager Should Create Standard Operating Procedures (SOPs)

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