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How to stop being a ‘hit and run’ supervisor

August 5, 2016

By Lynne Curry  bio How many times have you left the scene of a hit and run employee accident? Have you dented any employee fenders this month? What did it cost you? When hit and run supervisors spot problem situations, they race to the scene, take fast action and speed away, not realizing they may have left one or more employee casualties in their wake. If you're … [Read more...] about How to stop being a ‘hit and run’ supervisor

Is your practice aware of significant changes to Medicare’s MACRA program?

August 5, 2016

A transformative law is on track to fundamentally change how physicians and other clinicians are reimbursed under the Medicare Physician Fee Schedule (PFS), but half of recently surveyed physicians have never heard of it, according to the "Deloitte Center for Health Solutions 2016 Survey of U.S. Physicians." The Medicare Access and CHIP Reauthorization Act of 2015 (MACRA) … [Read more...] about Is your practice aware of significant changes to Medicare’s MACRA program?

Avoid these 3 deadly age discrimination traps

August 5, 2016

Age discrimination has become today's big employment law issue. And it's because people live longer than in the recent past and also work longer. Some work longer by choice; others have seen their retirement funds obliterated and are forced to continue working. It's yet another danger spot managers need to watch. Older job applicants and employees have strong protection under … [Read more...] about Avoid these 3 deadly age discrimination traps

How to help a grieving employee

July 29, 2016

By Lynne Curry  bio How do you, as a manager, best help an employee who loses a loved one? This is one hot potato that few medical office managers feel equipped to handle. When tragedy befalls an employee, most of us don't know what to say. As a result, we often say nothing. This creates a complete disconnect between the individual for whom everything has changed … [Read more...] about How to help a grieving employee

Smartphones sapping productivity at work

July 29, 2016

Technology helps workers stay connected while away from the office, but in many cases it is causing them to disconnect while in the office, leading to a negative impact on productivity. According to a recent survey conducted by Harris Poll on behalf of CareerBuilder, a global leader in human capital solutions, 19 percent of employers think workers are productive less than … [Read more...] about Smartphones sapping productivity at work

Study finds overwhelming support for employment background checks

July 29, 2016

A recent survey on employment background checks finds the vast majority of Americans supports and expects employers to conduct regular background checks on prospective employees.  Of additional importance to medical office managers is that the number one place Americans expect to feel safe is their doctor's office. Some key takeaways from the survey include: 95 percent … [Read more...] about Study finds overwhelming support for employment background checks

Paid time off can be anything under the sun, even unlimited vacation

July 29, 2016

Time off isn’t required by law, “but it’s so commonplace that employees expect it,” says Vanessa G. Nelson, SPHR, CLRL, president of the human resources consulting firm Expert Human Resources in Flint, MI. And for employee morale and retention it’s a necessity. How the office sets up its time off policy is its own business, says Nelson. However, there are a lot of elements it … [Read more...] about Paid time off can be anything under the sun, even unlimited vacation

Understanding data

July 22, 2016

Editor's picks: AMIA recommends changes in the management of medical data Incorrect medical coding corrupts the core data used by health care facilities, has negative consequences throughout health care industry Recovering from data corruption or loss … [Read more...] about Understanding data

Your personal social media posts: are they really personal?

July 22, 2016

A Vermont State Police trooper was recently forced to resign as a result of comments he posted to his personal Facebook page. Could this happen to you or a member of your staff? The story in Vermont An unidentified concerned citizen notified the Vermont State Police about the trooper's Facebook posts, according to the Rutland Herald, and the agency proceeded to … [Read more...] about Your personal social media posts: are they really personal?

Wellness strategy

July 14, 2016

Editor's picks: Why your medical practice should implement an employee wellness program—and how to do it EEOC issues final rules on employer wellness programs Less than half of U.S. workers believe their employer supports a healthy lifestyle … [Read more...] about Wellness strategy

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