As the healthcare sector prepares for 29.4 percent growth by 2022, many medical facilities are faced with deciding whether they should promote from within or recruit externally to fill open positions. The HealthCare Initiative (THC), an affiliate of MRINetwork, which specializes in recruitment of healthcare management professionals, recently surveyed 400 hospital leaders on … [Read more...] about Survey finds medical facilities reluctant to promote from within
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Medical technology
Editor's picks: Patient self-scheduling offers advantages for busy medical practices How Google Glass is changing the medical profession Survey finds digital technology is changing the physician-patient relationship … [Read more...] about Medical technology
Easy answers to 5 tough questions managers often face
Here are the answers to five individual questions managers often encounter. They are outlined by attorney Shari L. Lane of Northwest Employment Law in Portland, OR. Changing the face of the job 1. Can the office require an employee to take on a different work schedule or move to another location? What if it affects the employee's child care or family responsibility … [Read more...] about Easy answers to 5 tough questions managers often face
Illinois manager develops unique staff review system that does it all
An Illinois manager has developed a review system that, besides determining raises, increases communication throughout the office and also promotes teamwork. The process is referred to as a 360-degree evaluation, and everybody reviews everybody – she and the doctors review the staff, and the staff turn around and review them plus their peers plus themselves. And to keep the … [Read more...] about Illinois manager develops unique staff review system that does it all
Challenging staff
Editor's picks: Make your job easier by delegating more The four aces of hiring: work attitude, willingness, know-how, and personality Do you have the "right stuff" to be a successful medical office manager? … [Read more...] about Challenging staff
Good managers avoid termination disasters
By Steve M. Cohen bio Letting an employee go is rarely easy. Even when the decision is inescapable or the party in question so obviously a negative for the office, the act of termination is usually unpleasant. Most managers will wonder if they've made the right decision. They'll wonder, "Perhaps I should give this person just one more chance," or "Do the bad … [Read more...] about Good managers avoid termination disasters
How to keep the office safe from the lawyers when a staffer gets fired
Terminations are what spark the vast majority of today’s employment law claims, says employment defense attorney Shari Lane. That’s one area where managers can’t afford to make mistakes. Step back before pulling the trigger Safety starts with two obvious precautions, Lane says. First, review the record. Make sure it explains what has led to the decision. If there’s not … [Read more...] about How to keep the office safe from the lawyers when a staffer gets fired
The why, when, and how of a severance agreement and what it needs to cover
A severance agreement can benefit both employer and employee. On the employer side, it’s an insurance policy against employee litigation. “It thwarts claims by former employees,” says employment law attorney Jonathan B. Orleans of Pullman & Comley in Bridgeport, CT. And on the employee side, it softens the blow of being without work and tides people over until they can … [Read more...] about The why, when, and how of a severance agreement and what it needs to cover
Model Policy: Employee resignation
Why you need this model policy: Establishing a formal policy for employee resignation will help ensure that staff transitions go smoothly; the practice treats employees fairly and consistently; and legal requirements are followed. How this model policy helps you: Use this model policy as a guide to establish a formal, written policy for employee resignation. How to use … [Read more...] about Model Policy: Employee resignation
Using technology
Editor's picks: Survey finds digital technology is changing the physician-patient relationship How the right payment technology can improve profitability at your practice Use rating sites to improve your medical practice … [Read more...] about Using technology