Editor's picks: Less than half of U.S. workers believe their employer supports a healthy lifestyle Why your medical practice should implement an employee wellness program—and how to do it Easy ways to make your medical office healthier … [Read more...] about Employee wellness
Topics
Double standards never work at work
By Steve M. Cohen bio An overly hard and arbitrary management style is rarely a good idea, but when it's directed at one employee or even one group of employees it's almost guaranteed to be a problem. I dealt with one manager who frequently resorted to a style that was harsh, arbitrary, and capricious behavior when dealing with one employee. The worker was … [Read more...] about Double standards never work at work
Office climate
Editor's picks: The surprising answer to what your staff really wants Austin practice showers staff with appreciation 3 ways you can boost office morale fast … [Read more...] about Office climate
4 easy strategies for remembering names and passwords
By Lynne Curry bio Which problem fits you? Your clinic has grown and you don't remember the names of all the employees and you realize this hurts some employees' feelings. Several of the sites you regularly access ask you to change passwords monthly and you have a hard time remembering the newer passwords. Several longtime patients expect you … [Read more...] about 4 easy strategies for remembering names and passwords
American workers struggling to make ends meet
Three-quarters of Americans (75 percent) are living paycheck to paycheck to make ends meet, according to a survey from CareerBuilder, a global leader in human capital solutions. Thirty-eight percent of employees say they sometimes live paycheck to paycheck, 15 percent say they usually do, and 23 percent say they always do. While making ends meet is a struggle for many … [Read more...] about American workers struggling to make ends meet
Homework for parents: your child’s back-to-school health checklist
As more than 50 million students head back to school, the nation's emergency physicians say now is the time to get everyone's health in check. "For many, the focus is on back to school clothes and supplies, which is important," says Jay Kaplan, MD, FACEP, president of the American College of Emergency Physicians (ACEP). "But it's equally, if not more important to also take … [Read more...] about Homework for parents: your child’s back-to-school health checklist
Family and business: not always the best mix
By Steve M. Cohen bio In my experience, nepotism often brings a range of personal and organizational issues that are worth noting. First, let me acknowledge that there is clearly a place in many offices where related people work together. The classic case is a small office, but even some larger organizations can avoid problems if they are careful. But there are … [Read more...] about Family and business: not always the best mix
ICD-10: from transition to full implementation—and the first round of updates
The transition from ICD-9 to ICD-10, which took effect October 1, 2015, has significantly impacted health care providers. An entirely new set of codes as well as expansion of codes for greater specificity are now required. ICD-10 is a completely different system. The code set has been expanded from five positions (first one alphanumeric, others numeric) to seven positions. … [Read more...] about ICD-10: from transition to full implementation—and the first round of updates
Staff work as a financial team and increase the up-front payments
With all its staff – front desk, billing, and clinical – working as a financial team, a North Little Rock, AR, surgery practice has increased its pre-surgery payments by 25 percent. “It’s not rocket science,” says Linda Atkins, manager of Neurological Surgery Associates. “It’s just common-sense things.” Every staffer “looks at the money picture” and has a role in it, she says, … [Read more...] about Staff work as a financial team and increase the up-front payments
Technology overload
Editor's picks: 4 ways to keep your cool in the midst of chaos Physicians have mixed feelings about technology Personal vs. professional life: setting boundaries … [Read more...] about Technology overload