Should you subscribe to this billing platform or that one? Should you hire this receptionist candidate or that one? Should you create this kind of schedule or that one? Decisions, decisions! As a medical office manager, making informed and effective decisions is crucial to ensure smooth operations and provide quality care to patients. Here is some advice on how to approach … [Read more...] about 6 steps to making good decisions
Managing the office
Time blocking strategies for success: A guide for medical office managers
Managing the day-to-day operations of a medical office while juggling multiple tasks and projects requires smart time management. One powerful method for staying organized and focused is time blocking. By allocating specific blocks of time to different responsibilities, it's easier to boost productivity, streamline workflows, and keep projects on track. Here’s how time blocking … [Read more...] about Time blocking strategies for success: A guide for medical office managers
Cultivate these 7 habits for success
As an office manager, you are responsible for the efficient operation of your workplace. Your role requires you to balance multiple tasks, manage diverse teams, and keep things organized. To become a highly effective office manager, you can take inspiration from Stephen Covey's timeless book, "The 7 Habits of Highly Effective People." Here are some tips based on Covey's … [Read more...] about Cultivate these 7 habits for success
Model Policy: Office Temperature
The purpose of this model policy is to ensure a comfortable and healthy work environment for all staff and patients by maintaining appropriate temperature settings in the medical office. … [Read more...] about Model Policy: Office Temperature
Tame those office temperature tantrums!
Disputes over office temperature are relatively common among office staff. According to a study conducted by the International Facility Management Association, more than 50% of office workers report being unhappy with the temperature in their workplace. This dissatisfaction can lead to heated disputes or chilly relations among office staff, as people have different preferences … [Read more...] about Tame those office temperature tantrums!
7 good reasons to use online scheduling
Still on the fence about using online scheduling in your medical office? Consider these advantages to an online scheduling system: Increased convenience: Patients can easily book appointments online 24/7, without having to call the office during business hours. Improved efficiency: Automated scheduling reduces the need for manual scheduling, minimizing the risk of errors and … [Read more...] about 7 good reasons to use online scheduling
Tick those unpleasant tasks off your to-do list
Avoiding something unpleasant is the main reason people procrastinate. Try one of these four approaches when you face an unpleasant task: Do it. There's an adrenaline rush from knowing you've completed an unpleasant task. Finishing something you've been putting off will energize you for the rest of the day. Don't do it yet. If you're not sure what to do, putting off an … [Read more...] about Tick those unpleasant tasks off your to-do list
5 lessons employers can learn from Elon Musk’s Twitter crises
By Lynne Curry When multi-billionaire and Tesla Motors CEO Elon Musk acquired Twitter on Oct. 27, he assumed leadership of a company that hadn’t earned a profit in eight of its ten years, By Nov. 4, eight days later, 1.3 million users had fled Twitter. Revenue dropped dramatically as advertisers, Twitter’s main revenue source, pulled out. One could feel sorry for Musk—except … [Read more...] about 5 lessons employers can learn from Elon Musk’s Twitter crises
What to do when an employee uses FMLA to cover drinking
By Lynne Curry Question: We suspect one of our employees of using intermittent FMLA leave to cover her abuse of alcohol. We see a clear pattern. She takes leave two to three Mondays a month. Prior to her requesting FMLA leave, she claimed occasional sick days on Mondays. Other employees have noticed her leaving early on Fridays as well. With this fact pattern and given the … [Read more...] about What to do when an employee uses FMLA to cover drinking
Reminder: 2023 MIPS self-nomination closes Sept. 1
The Centers for Medicare & Medicaid Services (CMS) would like to remind you that the end of the 2023 MIPS Self-Nomination for Qualified Clinical Data Registries (QCDRs) and Qualified Registries is Sept. 1, 2022, at 8 p.m. ET. The Self-Nomination form on the Quality Payment Program (QPP) website will lock at the deadline, and users won’t be able to make additional … [Read more...] about Reminder: 2023 MIPS self-nomination closes Sept. 1