By Lynne Curry You expect to feel angry when fired from a job you enjoy. You expect to feel scared when laid off from a job at which you felt secure. You don’t expect to feel rotten one week after you intentionally make a career move from a job you've outgrown to one that promises to be challenging and rewarding. So why are you so rattled during your first week on this new … [Read more...] about Changed jobs: What have I done?
Managing the office
Caregiver caught between employer’s expectations and family’s needs
By Lynne Curry As managers require employees to spend more time at the office, they will encounter special circumstances that require special solutions. Consider the following situation of an employee needing to work from home to provide family care. Employee question: Since our schools no longer require masks, my husband and I decided to homeschool our youngest child. My … [Read more...] about Caregiver caught between employer’s expectations and family’s needs
Over half of workers would quit if required to return to office
After two years of office spaces sitting empty, many companies are eager to call employees back for good. In a survey of more than 800 senior managers, more than half of respondents (55 per cent) said they want their teams to work on-site full time as COVID-19-related restrictions ease, nearly unchanged from a similar survey conducted last year. Currently, 44 per cent of … [Read more...] about Over half of workers would quit if required to return to office
7 ways to cut costs with a greener office
By Daryll Esposito The well-being of our planet is a universal concern, but it’s not always front-of-mind when we’re busy at work. The good news is that making greener choices at the office is not only better for the environment, it’s better for your budget too. With Earth Day this week on April 22, it’s time to look at some environmentally friendly improvements. Some common … [Read more...] about 7 ways to cut costs with a greener office
Stopping a bully senior manager without losing your job
By Lynne Curry Question: I face a situation that has no easy answer and no good solution. As the newly hired human resources director, I supposedly enforce our organization's code of conduct and oversee the human resource issues. I report to the report to the chief operating officer, a bully who runs roughshod over any employee unlucky enough to cross his path. If I keep my … [Read more...] about Stopping a bully senior manager without losing your job
Submit your Promoting Interoperability measures and improvement activities
The Centers for Medicare & Medicaid Services (CMS) reminds you to submit Promoting Interoperability measures and improvement activities for consideration for future years of the Merit-based Incentive Payment System (MIPS). The MIPS Annual Call for Measures and Activities process allows clinicians, professional associations and medical societies that represent clinicians, … [Read more...] about Submit your Promoting Interoperability measures and improvement activities
Learn about changes and updates to telehealth
There's a lot you need to know about telehealth. That's why Medical Office Manager is offering a webinar, Telehealth—What Managers Need to Know, on April 6. It's free to Medical Office Manager members. Presenter Jen Bell of Karen Zupko and Associates will give you the tools and knowledge you need to comply with new telehealth regulations. Meanwhile here is Jen's update on … [Read more...] about Learn about changes and updates to telehealth
A manager tries to hold it all together during Omnicron surge
By Lynne Curry “I’m overwhelmed,” the manager said when he called. “Senior management pressures us to maintain high levels of productivity, but nearly a fourth of our employees call in sick every morning. On our last all-manager Zoom call, our CEO said our productivity is down and made it clear we’re expected to handle our employees’ anxiety and get them refocused on their … [Read more...] about A manager tries to hold it all together during Omnicron surge
Fear of COVID-19, demand for flexibility dominate return to the office
As the Delta variant continues to proliferate, 42 percent of workers are worried about returning to the workplace for fear of contracting COVID-19. This marks a substantial jump to Sept. 1 from June 2021 when only 24 percent had that concern. “With headlines about the rise of the Delta variant, breakthrough cases among the vaccinated, and an overburdened healthcare system in … [Read more...] about Fear of COVID-19, demand for flexibility dominate return to the office
Manual tasks office managers can do away with
By Tolu Ajiboye As an office manager, your task list is endless. You have to manage appointment scheduling, patient intake, billing, and so much more. On top of this, you have to ensure that these specific processes—and the practice operations as a whole— are continuously optimized to cut costs and grow the practice. Accordingly, you’re likely on the lookout for ways you can … [Read more...] about Manual tasks office managers can do away with