Medical Office Manager

Managing staff

Workplace accusations mean it’s time to investigate

By Dr. Steve M. Cohen In dealing with your office staff, allegations of wrongdoing are never something you can ignore. Whether the charge involves sexual or racial harassment, bullying or something else, they must never be ignored. Never. Remember, an allegation by itself is neither fact nor fiction. It is simply a statement made by someone within your organization. In many … [Read more...] about Workplace accusations mean it’s time to investigate

Employee Safety Briefing: How to prevent injuries in the home office

Why you need this safety briefing: If you have telecommuters on your staff, you need to be concerned about their safety when they are working at home. The Occupational Safety and Health Administration (OSHA) does not require inspections of home offices, but you would be wise to remind your employees about working in a safe environment. How this safety briefing helps you: This … [Read more...] about Employee Safety Briefing: How to prevent injuries in the home office

Why you need an employee social networking policy to help protect your practice

THIS STORY WILL HELP YOU … Prevent employee blogging, texting, emailing and other social networking abuse At least some of your employees are into blogging, tweeting, Facebook and other social networking. What employees do with their free time is their own business. Or is it? What about employees who social network during work time? And how about employees whose blogs, tweets … [Read more...] about Why you need an employee social networking policy to help protect your practice

For the female manager: to be successful, follow the lead of the men

It’s a sex thing. In the professional world, women tend to undersell themselves. And the fallout is money. Studies show that women make only 77% of what their male working counterparts earn, and usually earn less even when they have the same job description and same education. Why? Because men present themselves in a stronger, more complimentary light, says Vickie Milazzo, a … [Read more...] about For the female manager: to be successful, follow the lead of the men

Keep safe from the Recovery Audit Contractors and the courts by making the corrections correctly

What flaws are the Recovery Audit Contractors searching for in records? Illegible documentation, incomplete documentation, unidentified providers, wrong dates of service – and evidence of improper corrections. To help offices stay safe, the government has set out guides for making corrections so the records pass muster with the RACs. Those same guides will also ensure the … [Read more...] about Keep safe from the Recovery Audit Contractors and the courts by making the corrections correctly