Medical Office Manager

Managing staff

5 lessons employers can learn from Elon Musk’s Twitter crises

By Lynne Curry When multi-billionaire and Tesla Motors CEO Elon Musk acquired Twitter on Oct. 27, he assumed leadership of a company that hadn’t earned a profit in eight of its ten years, By Nov. 4, eight days later, 1.3 million users had fled Twitter. Revenue dropped dramatically as advertisers, Twitter’s main revenue source, pulled out. One could feel sorry for Musk—except … [Read more...] about 5 lessons employers can learn from Elon Musk’s Twitter crises

Digital presenteeism: Faking you care, faking you’re even there

By Lynne Curry A surprising number of employees, determined to hold on to their “work from home” status and aware that managers and others suspect remote employees of working less than their required hours, practice digital presenteeism. Digital presenteeism involves remote employees demonstrating they’re hard workers by responding to additional emails, attending additional … [Read more...] about Digital presenteeism: Faking you care, faking you’re even there

Learn to recognize ‘gaslighting’ in the workplace

By Lynne Curry In the end, what saved “Ella” was a friend’s love of old movies. Worried about what she heard in their last call, her friend sent her a link to classic psychological thriller film "Gaslight" and texted, “I think this is what’s happening to you.” Ella had joined a large company headquartered in Chicago, with branch offices in Anchorage, Seattle, San Francisco. … [Read more...] about Learn to recognize ‘gaslighting’ in the workplace

Workplaces slow to get well from COVID-19 damage

By Lynne Curry You’ve heard that “long-haulers,” individuals with long COVID, suffer persistent COVID-19 symptoms that erode their quality of life. Anyone scanning the workplace soon realizes that some employers suffer from "long COVID". A few refuse employers treatment, expecting to get well on their own. Three symptoms signal an employer suffers "long COVID". Difficult … [Read more...] about Workplaces slow to get well from COVID-19 damage

Recession fears: Here’s how to avoid being laid off & what to do if you are  

By Lynne Curry After months of talent wars triggered by the great resignation, the job market has again shifted, with business growth slowing and recession fears looming. Despite low unemployment rates, 3.5% nationally,1 over 60 percent of the 750 CEOs surveyed by the business research firm Conference Board expect a recession in the next 12 to 18 months1. Another 15 percent of … [Read more...] about Recession fears: Here’s how to avoid being laid off & what to do if you are  

Is it a recession or not? The answer may surprise you

By Lynne Curry My in-box filled with questions after I posted a Recession Fears Loom blog. Readers asked how I made sense of the different views voiced by economists and politicians. As a medical office manager with responsibilities around staffing and profitability, you are probably watching to see which way the economy goes. Here’s the background, and my answer to “are we … [Read more...] about Is it a recession or not? The answer may surprise you

How do we tell our employees we are laying off some of them?

By Lynne Curry As the economy takes a new twist, the talk in many work sectors is turning from staffing shortages to coming layoffs. If this is the case for your medical office, here are some things to think about: Consider alternatives Have you considered all the alternatives your company has to layoffs? Could you reduce hours or salaries for a larger number of employees? … [Read more...] about How do we tell our employees we are laying off some of them?

5 ways to help your staff cope with inflation

By Paul Edwards CEO, CEDR  Solutions Inflation is on everyone’s minds right now, and understandably so. Most Americans are aware that the purchasing power of a dollar is always decreasing to some degree, but rarely does the rise in the cost of living have such a powerful impact on our daily lives or feature so prominently in the public discourse. As you may already know, … [Read more...] about 5 ways to help your staff cope with inflation

5 ways to help your team members overcome burnout

The last couple of years have been rough on everyone in the healthcare field, including medical offices. Many suffered burnout early in the pandemic; others held it all together until now when they are  quietly falling apart. Chances are someone on your team has had enough of the pressures from work, short staff and short resources, home responsibilities, family, finances, the … [Read more...] about 5 ways to help your team members overcome burnout