A retaliation claim is expensive to defend and even more expensive to lose. And now it's easier for employees to file one in matters related to the Fair Labor Standards Act (FLSA), which covers wage and hour law. In the past, a retaliation claim for complaining about pay and hours was valid only if the employee put the complaint in writing. However, a U.S. Supreme Court ruling … [Read more...] about Don’t let wage and hour complaint lead to costly retaliation claim
Compliance
Should you put a lid on political talk in the office?
The current presidential campaign is certainly intriguing. Who doesn't have an opinion about a recent rally, debate or op-ed? No doubt your staff members do. But do you want them to voice these opinions at the office? With political sentiments high—and getting higher—one issue that managers face is how to keep the discussions between staff members from becoming heated to the … [Read more...] about Should you put a lid on political talk in the office?
Changes to watch for in disability and absence management
Employee leave continues to undergo change and become increasingly complex. Although several regulations, such as the Family and Medical Leave Act (FMLA) and Americans with Disabilities Act and Amendments Act (ADA/AA), have been in place for several years, legal interpretation and application are subject to ongoing clarification. Meanwhile, regulatory initiatives under the … [Read more...] about Changes to watch for in disability and absence management
Avoid these 4 deadly discrimination traps when hiring or firing
The possibilities of stirring up a discrimination claim when hiring and firing are endless. All that's needed is an assertion, however thin, that the decision was based on some wrongful reason. Here are four areas that can take a manager by surprise. Dear Applicant: You're not hired. First is the letter of rejection the office sends to its turned-down job applicants. Don't … [Read more...] about Avoid these 4 deadly discrimination traps when hiring or firing
Old policies can be worse than no policies
By Steve M. Cohen bio Office managers have a great deal of work that is unexciting at best. Topping this list may be updating policies. But with recent court rulings, new regulations, and other changes, it's more than likely that your policies need a bit of updating. It's a mistake to assume that you can "just get by." One error that many make is confusing "policy" … [Read more...] about Old policies can be worse than no policies
Cybersecurity and social media top compliance concerns
Cybersecurity is a top compliance concern according to a survey of compliance professionals conducted by Health Care Compliance Association (HCCA) and the Society of Corporate Compliance and Ethics (SCCE). In January 2016, HCCA and SCCE surveyed 900 individuals, suggesting 38 potential compliance issues and asking them to pick no more than 10 in answer to the question: "What … [Read more...] about Cybersecurity and social media top compliance concerns
Five dangers in dealing with harassment claims
As with firing, the rules for handling sexual harassment claims are well known, yet employers still make mistakes, says management consultant Joseph Godwin of F&H Solutions Group in Asheville, NC. Here are five areas that warrant attention. 1. No, it’s not sour grapes Don’t dismiss any complaint, particularly one from a fired or demoted employee, as sour grapes or a lame … [Read more...] about Five dangers in dealing with harassment claims
Race and religion are tough. Don’t make them tougher
By Steve M. Cohen bio Let's face it: Race and religion can be difficult topics. Next to gender and sexuality, they often comprise a big part of how we see ourselves and, not surprisingly, how others see us. That's obviously true today. Disagreements, even violent confrontations, are occurring around the world every day over these very topics. Not surprisingly, … [Read more...] about Race and religion are tough. Don’t make them tougher
Model Policy: Conflict of interest policy for romantically involved employees
Why you need this policy: Romantically involved employees can cause personnel and legal problems for your medical office. How this policy helps you: Protect your medical office from harm that can result when employees date their coworkers. How to use this policy: Read this policy to understand how it relates to your office. Insert the name of your company. … [Read more...] about Model Policy: Conflict of interest policy for romantically involved employees
No matter the century, humans are still human
By Steve M. Cohen bio I'm often amused by people who talk about how we are now past problems that have plagued humanity for centuries. Now that we're well into the 21st century, they predict we can stop focusing so much on things like racism and sexual harassment. Certainly, some things are better today. As a group, we no longer accept certain behaviors, at least … [Read more...] about No matter the century, humans are still human