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Compliance

When you wear your HR hat

March 13, 2025

One critical area of your responsibilities is human resources (HR). Effectively managing HR tasks is essential for creating a productive, compliant, and positive work environment. Here’s a breakdown of key HR responsibilities you’ll need to handle: 1. Recruitment and Hiring Finding the right people to join your team is fundamental to your office’s success. Your HR duties … [Read more...] about When you wear your HR hat

Navigating patient confidentiality in the digital age

March 5, 2025

In today's technology-driven environment, safeguarding patient confidentiality is more complex than ever. As a medical office manager, you're at the forefront of this challenge, balancing the need for efficient data management with the responsibility to protect sensitive information. Here’s how you can ensure patient data remains secure and compliant with ever-evolving … [Read more...] about Navigating patient confidentiality in the digital age

Creating a safe and healthy work environment for your staff

February 23, 2025

One of your top priorities is ensuring a safe and healthy work environment for both your administrative and clinical staff. This not only enhances productivity and morale but also ensures compliance with relevant regulations. Here’s a guide on how to create a safe and healthy workspace for everyone in your practice, including information on common types of … [Read more...] about Creating a safe and healthy work environment for your staff

Avoid common medical billing mistakes to maintain revenue and ensure compliance

February 20, 2025

Medical billing is a critical component of a healthcare practice’s revenue cycle. However, it's an area rife with potential errors that can lead to delayed payments, denied claims, and lost revenue. As a medical office manager, ensuring accuracy in billing processes is paramount. Here’s a guide to common medical billing mistakes and strategies to avoid them. Common Medical … [Read more...] about Avoid common medical billing mistakes to maintain revenue and ensure compliance

Best practices for managing medical billing and coding

February 12, 2025

Managing medical billing and coding can be quite the juggling act, but getting it right is crucial for the financial health of your practice and ensuring everything runs smoothly. Here are some best practices to help you streamline your billing and coding processes, complete with examples to show how it all works. First off, hire and train the right staff. … [Read more...] about Best practices for managing medical billing and coding

Better patient communication for better care and engagement

January 29, 2025

Effective patient communication is at the heart of a successful medical practice. It's not just about delivering medical care; it's also about creating a meaningful and lasting relationship with your patients. In today's digital age, the landscape of communication has expanded, offering numerous channels to connect with patients. From appointment reminders to follow-up care … [Read more...] about Better patient communication for better care and engagement

Background checks: better safe than sorry

January 29, 2025

By Dr. Steve M. Cohen You might think it unnecessary for your medical office, but I consistently recommend that my clients conduct background checks on all employees they intend to hire. Some of my clients are required to conduct background checks by state or federal statutes. This is especially widespread when employees will provide services to frail or vulnerable … [Read more...] about Background checks: better safe than sorry

How to Implement a Leave Donation Program to Support Employees Affected by Disaster

January 15, 2025

As a medical office manager, fostering a supportive and compassionate workplace is essential, especially when employees face personal crises or disasters. One way to support your team in difficult times is by implementing a leave donation program. This allows fellow employees to donate unused leave to help their coworkers who need extra time off due to emergencies or disasters. … [Read more...] about How to Implement a Leave Donation Program to Support Employees Affected by Disaster

How to navigate compliance and regulatory updates

January 14, 2025

In the ever-evolving healthcare industry, medical office managers play a pivotal role in ensuring that their practices not only adhere to current healthcare regulations but also anticipate and adapt to forthcoming changes. Compliance and regulatory updates are not merely legal obligations but cornerstones of patient safety, quality care, and operational success. In this … [Read more...] about How to navigate compliance and regulatory updates

Staying HIPAA Compliant When Responding to Online Feedback

January 2, 2025

In today’s digital age, online reviews are often the first impression patients have of your medical practice. Managing your practice's online reputation is important, but as a medical office manager, you also need to tread carefully when responding to feedback to ensure HIPAA compliance. A misstep could not only harm your reputation but also result in legal consequences. Here’s … [Read more...] about Staying HIPAA Compliant When Responding to Online Feedback

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