• Skip to main content
  • Skip to secondary menu
  • Skip to primary sidebar
  • Skip to footer
  • LOGIN
  • Medical Office ManagerHOME
  • Book StoreBook Store
  • WebinarsWebinars
  • LOGIN
  • Manage Your Account
  •  

Medical Office Manager

  • Billing & collections
  • Increasing profits
  • Managing staff
  • Technology
  • More! ⇩
    • Newsletter Archive
    • Cartoons
    • Coding
    • Compliance
    • Electronic prescriptions
    • Employee benefits
    • Health care reform
    • HIPAA
    • Hiring
    • Managing patients
    • Managing the office
    • Marketing
    • Productivity
    • Purchasing and leasing
    • Reader tips
    • Risk management
    • Termination
    • Working with physicians
    • Workplace Safety
  • Special Reports

Compliance

What you need to know about complying with the FLSA

November 5, 2018

To be or not to be exempt from overtime pay under the Fair Labor Standards Act (FLSA)? That is the big question, according to Sandra Hoyle-Smith, a Texas-based human resources expert and employment law mediator. Hoyle-Smith notes that many employers do not calculate overtime correctly and in some cases have wrongly classified employees as being exempt from overtime pay when … [Read more...] about What you need to know about complying with the FLSA

3 questions to help you handle patient credits

October 12, 2018

By Ranadene K. Tapio, MBA, CMRS, CMC, Guest Contributor  bio How does your office deal with patient credits? More importantly, does your office deal with patient credits at all? Believe it not, not all offices do. There are several reasons why an office wouldn't address patient credits—from just not knowing they should to not knowing how to being short staffed. If … [Read more...] about 3 questions to help you handle patient credits

Simple but workable ways to improve collections

September 28, 2018

What's the cause of poor collections? Don't blame it on the office, says one collections expert. Sadly, the underlying reason for poor collections is today's all-too-common attitude that bills don't deserve respect. In the past, people were proud to pay their bills. No more. A bill that can be avoided gets avoided. And along with that, "the world has changed," says … [Read more...] about Simple but workable ways to improve collections

Bill to end secrecy around doctor sexual assault and other patient harm passes CA Assembly

September 7, 2018

California would be the first state in the nation to mandate doctors tell their patients when they are disciplined for sexual assault or other patient harm under legislation that passed the Assembly August 31, 2018. SB 1448, the Patient Right to Know Act authored by Senator Jerry Hill (D-San Mateo), would require a doctor on probation for causing patient harm in one of four … [Read more...] about Bill to end secrecy around doctor sexual assault and other patient harm passes CA Assembly

Model Employee Social Networking Policy

August 24, 2018

Why you need this model policy: This model policy will help you protect your practice from the potential threat posed by employee blogging, tweeting, Instagramming, and other social networking. How this model policy helps you: The key to protecting your practice is by implementing clear and specific policies to establish your right to discipline employees for social … [Read more...] about Model Employee Social Networking Policy

7 steps to safely terminating an employee

August 24, 2018

Properly terminating an employee to minimize the chances of repercussions starts with gathering all the facts and considering all the factors, says HR attorney Chris Lessard, J.D. Solution Center Advisor to CEDR HR Solutions. Here are his recommendations on how to do that, in seven steps. Step 1: Separate the relevant from the irrelevant Your first step involves reviewing … [Read more...] about 7 steps to safely terminating an employee

Compliance perspective: How to keep an employee from damaging your practice on social media

August 24, 2018

In the cyber age, protecting your practice from the potential threat posed by employee blogging, tweeting, Instagramming, and other social networking is a business imperative. But how? To find out, keep reading. . . It is your business The starting point is recognizing that social networking by employees is not purely a private matter. Over the past decades, courts and … [Read more...] about Compliance perspective: How to keep an employee from damaging your practice on social media

Can your employee handbook help you safely terminate an employee?

August 17, 2018

If you ever need to terminate an employee, one of the best tools you can have is an employee handbook that sets out clear policies and is kept up-to-date with changes in employment laws, says Chris Lessard, a California attorney who specializes in HR issues. Lessard, who is J.D. Solution Center Advisor to CEDR HR Solutions, says employee handbooks can protect medical practice … [Read more...] about Can your employee handbook help you safely terminate an employee?

Build your hiring muscles through advanced hiring techniques

July 20, 2018

Hiring is a critical task for every medical office manager, yet sometimes it may seem hard or nearly impossible to find, screen and hire great employees. That needn't be the case, according to Paul Edwards, CEO and co-founder of CEDR HR Solutions of Tucson, AZ. He says the average cost of employee turnover runs between 50 percent and 200 percent of an employee's annual … [Read more...] about Build your hiring muscles through advanced hiring techniques

Feds target providers who took free test cup kickbacks from Millennium Labs

July 6, 2018

Free point-of-care test cups from Millennium Labs have become radioactive. So far, at least six different providers have agreed to fork over significant amounts (ranging from $40K to $186K) to settle kickback charges stemming from accepting those freebies from the now bankrupt lab, including two settlements in just the past six weeks. Fallout from the continuing scandal is an … [Read more...] about Feds target providers who took free test cup kickbacks from Millennium Labs

« Previous Page
Next Page »

Primary Sidebar

Free Reports

    • Your Employee Handbook
    • Dealing With Difficult People
    • Improving Collections
    • Sexual Harassment

Free Premium Reports

    • Your Employee Handbook
    • Dealing With Difficult People
    • Improving Collections
    • Sexual Harassment

Download Current Issue

Current Issue

Recent Headlines

The Heroine with a Headcount: Handling the Disruption Diva

New Generations, New Norms: Managing Gen Z in the Medical Office

How to Compete for Administrative Talent in a Shrinking Labor Pool

Manager briefing: Extreme heat emergency protocols

Why and how to review vendor contracts annually

Your Career

Wide Awake and Working (in Your Head)? Here’s How to Power Down for Real

5 reasons to turn down a promotion … and how to do so tactfully

How to build leadership skills as a new manager

They Tossed Me Out…Now They Want Me Back? 

Why Outsourcing Medical Billing Might Be the Best Decision You’ll Make

Deliver Your Message

Footer

Return to the Top

Download the Current issue
Monthly Magazine Archive
Advertise in Medical Office Manager
Download Media Kit

Become a Premium Member
Download a Sample Issue of MOM
Renew your Medical Office Manager Membership
Manage Your Account
Contact Medical Office Manager
About Medical Office Manager
Terms & Conditions
Privacy Policy
Give Us Feedback


Copyright © 2025 Plain Language Media, LLLP • 1-888-729-2315

Copyright © 2025 · Magazine Pro on Genesis Framework · WordPress · Log in