By Paul Edwards bio I keep running into this problem as we evaluate pre-existing employee handbooks across the country. The issue is that, as an employer, you want to address employees standing around and gossiping. Or standing around and not being productive, or standing around and distracting those who are being productive. In fact, you don’t want employees standing, or … [Read more...] about Why the NLRB hates your no gossiping policy
Compliance
What do I say to patients who ask about my team’s vaccination status?
By Paul Edwards bio As vaccinations continue to be distributed to more and more members of the American workforce, one of the recurring questions we are getting concerns how to respond to patients who ask about whether or not your team has been vaccinated. Patients might pose this question over the phone before their scheduled appointment, or might ask it to one of your … [Read more...] about What do I say to patients who ask about my team’s vaccination status?
Model Social Distancing Policy
As the pandemic drags on, medical offices and other essential businesses that remain open must be scrupulous to ensure employees maintain social distancing both at and away from the workplace. Here’s a Model Policy you can adapt to accomplish that objective in accordance with your specific circumstances and the terms of the latest public health guidelines in effect in your … [Read more...] about Model Social Distancing Policy
Medical Office Worker’s Acknowledgement of Decision to Decline COVID-19 Vaccination
It behooves you to ensure that medical office staff get vaccinated against COVID-19 to protect not only themselves but also co-workers, patients and others at your facility. But what if workers neglect or just plain refuse to be vaccinated? There are two basic options: Option 1: Require medical office workers to be vaccinated Option 2: Encourage medical office workers to … [Read more...] about Medical Office Worker’s Acknowledgement of Decision to Decline COVID-19 Vaccination
Mandatory COVID vaccination: new guidance & update
By Lynne Curry bio Can employers require their employees to receive COVID-vaccinations? While vaccination is one of an employer’s best tools for preventing COVID-19 outbreaks at their worksites, requiring employees to be vaccinated and disciplining them if they refuse comes with legal risks. Although the federal Equal Employment Opportunity Commission (EEOC)’s December 2020 … [Read more...] about Mandatory COVID vaccination: new guidance & update
What medical office managers need to know about HIPAA
By Jordan MacAvoy bio The Health Information Portability and Protection Act (HIPAA) was enacted in 1996. The regulation stipulates standards that healthcare organizations and vendors must adhere to when it comes to patients’ protected health information (PHI). HIPAA-beholden organizations must secure their PHI for them to gain compliance status. Healthcare organizations and … [Read more...] about What medical office managers need to know about HIPAA
Physician practices under threat with pandemic
The viability of physician practices remains under threat as the battle against the COVID-19 pandemic hits record levels of cases being reported across the United States. A nationwide physician survey issued late last year by the American Medical Association (AMA) shows medical practices have been economically stressed by the public health crisis with a 32% average drop in … [Read more...] about Physician practices under threat with pandemic
Has OSHA done enough to enforce COVID-19 safety rules for medical offices?
Even after the election and swearing in of the new President, federal government response to the COVID-19 pandemic remains a politically charged issue. One area of contention involves whether OSHA has done enough to protect healthcare workers and other workers exposed to the virus. On Jan. 8, the agency issued a statistical report documenting its COVID-19 enforcement efforts … [Read more...] about Has OSHA done enough to enforce COVID-19 safety rules for medical offices?
Model waiver of COVID-19 infection liability sign to post at your medical office
As long as COVID-19 remains a threat, you run the risk of being sued by clients, vendors, guests and other visitors (“visitors”) who claim they contracted the virus at your office facility as a result of your inadequate safety measures. One way to limit liability is by conspicuously posting a sign at the entry of your facility indicating visitors’ agreement to waive their … [Read more...] about Model waiver of COVID-19 infection liability sign to post at your medical office
5 lessons learned From 5 HIPAA fines in one day
By Danika Brinda bio The Office for Civil Rights (OCR) of the Department of Health and Human Services (HHS) hit a new record on Sept. 15, 2020—five HIPAA Fines with Corrective Action Plans in one day. The fines and corrective action plans had one main theme in common—not supplying patients with a copy of requested medical records in a timely fashion. The other thing of note … [Read more...] about 5 lessons learned From 5 HIPAA fines in one day