December is here and it’s time for the logs. No, not the yule logs—the OSHA 300 logs! It’s time to get the year’s injury and illness records in order and start getting the…
INSIGHT
Can your employee’s mouth pull you into a defamation lawsuit?
November 30, 2018 by
By Lynne Curry, Ph.D., SPHR bio
“J.J.” is a hard-working, talented manager who makes caustic statements when he stresses out. Although he initially offended you when you first started supervising him, you learned not to…
MANAGING THE OFFICE
Can you require your medical office workers to get a flu shot?
November 23, 2018 by
Vaccination is the most effective defense against flu viruses. So it behooves you to ensure that your medical office workers get flu shots every year at the start of…
COMPLIANCE
HIPAA extends to gossip as well as to searching out dirt on an ex-spouse
November 16, 2018 by
Getting staff to maintain patient confidentiality goes much farther than getting them to protect electronic data…
HEALTHCARE INDUSTRY
2018 MGMA conference inspires practice leaders to transform the healthcare industry
November 12, 2018 by
By Lisa A. Eramo, MA
Leadership, operational best practices, healthcare consumerism, population health management, and value-based care were among the many topics discussed at the…
INSIGHT
Managing political discussions in the workplace
November 5, 2018 by
By Lynne Curry, Ph.D., SPHR bio
During the Justice Kavanaugh confirmation hearings, more than fifty percent of Americans admitted they had taken part in…
HUMAN RESOURCES
What you need to know about complying with the FLSA
November 5, 2018 by
To be or not to be exempt from overtime pay under the Fair Labor Standards Act (FLSA)? That is the big question, according to…
PATIENT CREDITS
3 questions to help you handle patient credits
October 12, 2018 by
By Ranadene K. Tapio, MBA, CMRS, CMC, Guest Contributor bio
How does your office deal with patient credits? More importantly, does your office deal with patient credits at all? Believe it not, not all offices do. There are several reasons why an…
INSIGHT
5 essential steps to ensure an effective HIPAA program
October 9, 2018 by
By Danika Brinda bio
HIPAA Compliance is a term that is often thrown around the healthcare industry; however, I commonly ask myself: Is the meaning of HIPAA Compliance the same throughout the…
BILLING & COLLECTIONS
Simple but workable ways to improve collections
September 28, 2018 by
What’s the cause of poor collections? Don’t blame it on the office, says one collections expert…
