Editor's picks: HIPAA security can fail if the office doesn't take common-sense precautions How the new HIPAA security rule affects your telecommuter policy 3 ways to more safely process patient payments and enhance overall security … [Read more...] about Security practices
Cartoons
Purchasing decisions
Editor's picks: 5 purchasing tips that can save money for your medical practice Don't put your vendor contracts on auto-pilot How to choose the electronic medical records vendor that's right for you … [Read more...] about Purchasing decisions
Management style
Editor's picks: 8 proven ways to totally destroy your credibility as a manager How to be a strong manager even when dealing with over-controlling physicians Eight rules for managing an office, especially a small one … [Read more...] about Management style
Problem solving
Editor's picks: How to manage personal cell phone use in the workplace This year's unused sick days become next year's personal days How to get paid for filling out patient forms … [Read more...] about Problem solving
Effective management
Editor's picks: How to put a fast stop to a staffer's anger Terminating a relationship with a disruptive patient Top 10 patient safety concerns … [Read more...] about Effective management
Employee benefits
Editor's picks: Asking for a raise 7 employee benefits you can give to your staff at little or no cost Medical coder salaries on the rise … [Read more...] about Employee benefits
Office communications
Related reading: 8 work-saving email tips for busy office managers Boost staff performance by communicating more clearly Kentucky pediatrics office finds these simple communication tactics can dramatically improve your patient satisfaction … [Read more...] about Office communications
Records procedures
Related reading: Staff and remote access: more than patient information is at risk Keeping the records long enough… but not too long $800,000 HIPAA penalty for dumping medical records … [Read more...] about Records procedures
Employee termination
Related reading: Protect yourself legally and physically when you fire a staffer 3 proven ways to make firing easier on everyone 5 ways you can get into trouble with employment law … [Read more...] about Employee termination
Positive attitude
Related reading: Three kinds of irritating staffers and how to deal with them amicably Eight rules for managing an office, especially a small one Give a "wake-up call" to these 3 common types of "nightmare staffers" … [Read more...] about Positive attitude