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Cartoons

Social networking

September 18, 2015

Editor's picks: Networking online is crucial, but it needs to be done right Your personal social media posts: are they really personal? Model Policy: Computer use and social networking … [Read more...] about Social networking

Organizational skills

September 11, 2015

Editor's picks: Not enough time in the day? Here are four good ways to find new minutes 5 proven tips to manage purchasing and inventory more effectively 8 work-saving email tips for busy office managers … [Read more...] about Organizational skills

Firing employees

September 4, 2015

Editor's picks: Protect yourself legally and physically when you fire a staffer 3 proven ways to make firing easier on everyone Grief in termination is real … [Read more...] about Firing employees

Motivational techniques

August 28, 2015

Editor's picks: 5 proven ways to motivate your staff without spending money The surprising answer to what your staff really wants Effective communication leads to greater staff engagement and better company reputation … [Read more...] about Motivational techniques

Managing risk

August 21, 2015

Editor's picks: New compliance guidance for organizations helpful for medical offices New Orleans jury convicts two doctors, a nurse, and an office manager for roles in $50 million fraud scheme Compliance and protection top employers' list of concerns in background screening trends survey … [Read more...] about Managing risk

Technology challenges

August 14, 2015

Editor's picks: Top 10 patient safety concerns Staff and remote access: more than patient information is at risk Mobile usage on the rise at medical practices, emphasis now on safeguards … [Read more...] about Technology challenges

Embracing change

August 7, 2015

Editor's picks: CMS changes will bridge old and new models of chronic care management Children's health care spending increases, focus changes Telemedicine: staying current amid ongoing changes … [Read more...] about Embracing change

Team leader

July 31, 2015

Editor's picks: Involving staff in marketing generates good ideas and sense of teamwork Role-playing turns front and back office staff into one team Virginia manager uses contests to help turn staff into a team … [Read more...] about Team leader

Communication skills

July 23, 2015

Editor's picks: Effective communication leads to greater staff engagement and better company reputation Make these your 2 top goals for this year An inexpensive organizational fix: communication … [Read more...] about Communication skills

Technology solutions

July 17, 2015

Editor's picks: AMIA recommends changes in the management of medical data Staff and remote access: more than patient information is at risk How the right payment technology can improve profitability at your practice … [Read more...] about Technology solutions

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Why “Thank You” Matters More Than You Think

7 Guidelines for Conducting Insurance Eligibility Checks

Bringing Patients Into the Loop: Communicating and Managing the Insurance Verification Process

What Is Trello—And How Can It Help You Run Your Medical Office More Smoothly?

How to Use Trello to Organize the Front Desk

Your Career

Why “Thank You” Matters More Than You Think

Dealing with Mean Girls and Mood Leeches

7 ways to communicate power when you write and speak

National Memo Day: A Reminder to Master the Art of the Office Memo

How to focus on the important stuff

Deliver Your Message

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