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Cartoons

Marijuana and the workplace

May 13, 2016

Editor's picks: Is firing employees for medical marijuana discrimination? Model Policy: Medical marijuana What's in your employee handbook? … [Read more...] about Marijuana and the workplace

Work habits

May 6, 2016

Editor's picks: Personal vs. professional life: setting boundaries Get organized or suffer The plain and practical side of medical office managing … [Read more...] about Work habits

Hiring based on the job description

April 29, 2016

Editor's picks: Why your medical practice needs job descriptions Model Tool: Job description template Potential hires meet with staff as part of job interview … [Read more...] about Hiring based on the job description

Leadership traits

April 22, 2016

Editor's picks: Five realities of effective leadership Is your career headed nowhere? Exceeding expectations or resetting the watermark of leadership … [Read more...] about Leadership traits

Generating new ideas

April 15, 2016

Editor's picks: Roundtable discussions focus on "whatever anybody needs help with" Managing a multi-generational medical office staff Do you have 'fatal' thinking flaws? … [Read more...] about Generating new ideas

Encouraging staff ideas

April 8, 2016

Editor's picks: Involving staff in marketing generates good ideas and sense of teamwork Profit-boosting ideas welcome at staff meetings 10 tested ways to make your staff meetings more interesting and productive … [Read more...] about Encouraging staff ideas

Employee bonuses

April 1, 2016

Editor's picks: Avoid these 5 common but costly wage and hour violations 3 bonus formulas that boost staff productivity Asking for a raise … [Read more...] about Employee bonuses

Using mobile technology

March 25, 2016

Editor's picks: Beware of HIPAA-related text messaging risks HIPAA is now striking small offices; the first hit is on mobile devices Staff and remote access: more than patient information is at risk … [Read more...] about Using mobile technology

Conducting performance appraisals

March 18, 2016

Editor's picks: How to conduct fair and effective performance reviews Three layers of protection: a handbook, candid reviews, and progressive discipline How to painlessly review a staffer with poor performance … [Read more...] about Conducting performance appraisals

Technology forecast

March 11, 2016

Editor's picks: How technology is going to affect HR processes in 2016 Survey finds digital technology is changing the physician-patient relationship Telemedicine expected to grow at faster rate than previously projected … [Read more...] about Technology forecast

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Why “Thank You” Matters More Than You Think

7 Guidelines for Conducting Insurance Eligibility Checks

Bringing Patients Into the Loop: Communicating and Managing the Insurance Verification Process

What Is Trello—And How Can It Help You Run Your Medical Office More Smoothly?

How to Use Trello to Organize the Front Desk

Your Career

Why “Thank You” Matters More Than You Think

Dealing with Mean Girls and Mood Leeches

7 ways to communicate power when you write and speak

National Memo Day: A Reminder to Master the Art of the Office Memo

How to focus on the important stuff

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