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BLOG

What’s it really like around here?

By Lynne Curry  bio
You feel it the moment you enter the organization. Ask the employees “What’s it like around here?” and they confirm…


. . . read more

COMPLIANCE

The 10 policies you need to stop employee PHI breaches

Safeguarding personal health information (PHI) data from hackers, identity thieves and other cyber threats isn’t just a legal obligation but…


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MANAGING STAFF

What to do when a staffer lodges a valid complaint against a doctor

Any complaint from a staffer about a boss is unpleasant to address. But when the alleged culprit is a physician, the situation can get grim. Confronting the doctor could put the manager in…


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MIPS

CMS releases preliminary data on 2018 Quality Payment Program participation

The Centers for Medicare & Medicaid Services (CMS) has published a blog post and released an infographic to share…


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MANAGING STAFF

Here’s how to get good stuff about the office during an exit interview

An exit interview should bring to light far more than what is good and bad about the office. It should give insight into what’s really going on and produce ideas for making improvements…


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WEBINAR RECORDING

Stop Playing Claim Denial Ping Pong!

Presenter
Presenter:
Beth Pysell, CPC, RCC

Are you fed up with playing “claim denial ping pong” … that endless back and forth struggle to collect money that is clearly and rightfully yours…


. . . click here to view

 

BLOG

How exit interviews support your management

By Paul Edwards  bio
Does your practice use exit interviews safely and beneficially? Small practices do not need to conduct these interviews in person—in fact…


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COMPLIANCE

The duty to accommodate the religious beliefs of employees & job applicants

Federal and state laws ban employers from discriminating against employees on the basis of religion. Mere tolerance of religious differences in the workplace…


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CYBERSECURITY

The 10 things HHS says you should be doing to stop phishing, ransomware and other threats

HHS has published a Guidance on cybersecurity for healthcare organizations. Even though it’s voluntary, the new HHS Guidance is significant to the…


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READER TIPS

How an OBGYN practice increased their Google ratings

Prospective patients frequently rely on online reviews from current or former patients before selecting a physician. But how can you…


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