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BLOG

4 ways you are apologizing wrong

By Stacey Hanke  bio
Apologies are something we love to receive and hate to give. And especially as a leader, they are tough. They require a great deal of…


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CYBERSECURITY

The 10 things HHS says you should be doing to stop phishing, ransomware and other threats

HHS has published a Guidance on cybersecurity for healthcare organizations. Even though it’s voluntary, the new HHS Guidance is significant to the…


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PATIENT CARE

New study highlights importance of meaningful conversations between clinicians and terminally ill patients

The final year of life with serious illness can be filled with emotional distress and uncertainty about treatment options. And when…


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RISK MANAGEMENT

8 steps to quickly and (almost) painlessly creating an employee handbook tailored to your medical office

Writing an employee handbook from scratch can be a daunting task. Where do you start? What do you include? And how are you going to find time to write the thing? It’s tempting to…


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YOUR CAREER

Are you “aggressive” or “assertive”? Take this quick self-evaluation and find out

To manage people, a manager has to be assertive.
But be aware that there’s a strong difference between being assertive and…


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BLOG

Who’s the real person you plan to hire? Can social media help you decide?

By Lynne Curry, Ph.D., SPHR  bio
The applicant knocked it out of the park with both his resume and his answers to your interview questions. The references he provided gave…


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MIPS

You have less than one month to submit MIPS Year 2 (2018) Data for the Quality Payment Program

The Centers for Medicare & Medicaid Services (CMS) has officially opened the data submission period for…


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GENDER DISCRIMINATION

Study finds alarming ambivalence about gender discrimination in the workplace, despite evidence that compensation inequality and harassment exist

Randstad US has released results of a survey examining American workers’ feelings and experiences related to gender equality in the workplace…


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COMPLIANCE

5 tested ways to make your billing and coding more profitable

The health of your medical practice depends on good quality coding and billing work. One of the most important roles in the medical office that…


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RISK MANAGEMENT

HIPAA security can fail if the office doesn’t take common-sense precautions

No matter how tight its HIPAA privacy procedures, if the office isn’t also focusing on common sense, the patient data is…


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