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Home » topics
EDUCATION

7 ways to get the most out of a work conference

March 24, 2023 by

Conference season is in full swing, after three years of postponed and cancelled events. Are there events you and your staff will attend for education, product knowledge, or networking? As a medical office manager, attending conferences and trade shows can be a valuable opportunity to learn about new trends and technologies in the healthcare industry. However, with all the hustle and bustle of travel, it can be difficult to make the most of your time at these events. It is important to use your time well, given the cost of travel, registration, food, accommodation and time away from work. Here are some tips to help you make good use of your time when traveling to a work-related conference or trade show. Plan ahead: Before you even leave for the event,… . . . read more.

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MANAGING STAFF

“I forgot what day it was” no excuse for being late to work

March 24, 2023 by

It’s important to address any issues that may be affecting the productivity and efficiency of your medical office. Chronic tardiness can be a significant problem that can impact the entire office, so it’s important to address it in a timely and effective manner. Here are some steps you can take to address an employee who is consistently late for work: Set clear expectations: Make sure your employee is aware of the start time for their shift and any other expectations related to punctuality. It’s important that these expectations are communicated clearly so that there is no confusion or ambiguity. Identify the underlying cause: Talk to your employee to understand why they are consistently late. There may be personal or work-related factors that are contributing to their tardiness, such as transportation… . . . read more.

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PURCHASING

A good courier service helps keep the medical office running smoothly.

March 24, 2023 by

As a medical office manager, you know how important it is to ensure that your office runs efficiently and effectively. One way to help achieve this is by using a courier service to transport important documents and materials to and from your office. In this article, we’ll explore what a medical office might use a courier service for, and how to choose a good courier service for your office’s specific needs. What a Medical Office Might Use a Courier Service For Transporting Medical Records: Medical offices often need to transport patient medical records to other healthcare providers or insurance companies. Using a courier service ensures that these records are delivered quickly and securely. Delivering Samples: Medical offices may need to transport laboratory samples or other specimens to testing facilities. A… . . . read more.

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TIME MANAGEMENT

Try the Pomodoro technique to focus on big projects

March 24, 2023 by

As a busy office administrator, you are constantly juggling multiple tasks, deadlines, and priorities. It can be easy to get overwhelmed and feel like you are not making progress on anything. When you need to focus on a large project such as monthly financials, reviewing job applications, implementing new software or other jobs that take time and concentration, try closing your door for a couple of hours and giving the big project your full attention. That’s where the Pomodoro technique comes in. This time management method can help you focus your attention and make the most of your time. The Pomodoro technique was developed by Francesco Cirillo in the late 1980s. The method is named after the tomato-shaped kitchen timer that Cirillo used to time his work sessions. The basic… . . . read more.

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TRAINING

5 reasons to pay for medical office staff education

March 21, 2023 by

Paid continuing education is one of the most popular perks you can offer your employees. Besides making your staff happier, paid upgrading and training also benefits the practice in at least five ways. Enhancing knowledge and skills: Continuing education and staff upgrading help employees to stay current with the latest advancements and trends in the healthcare industry. It allows them to enhance their knowledge and skills, which leads to improved performance, better patient outcomes, and higher levels of job satisfaction. Meeting regulatory requirements: Many healthcare regulatory bodies require healthcare providers to have certain levels of training and education. For example, nurses may need to maintain their license by completing continuing education credits, while medical assistants may need to be certified to perform certain tasks. Improving patient outcomes: By investing in… . . . read more.

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PRODUCTIVITY

5 reasons to hire a medical scribe

March 21, 2023 by

As the manager of a medical office, you understand how crucial it is to provide quality patient care while also maintaining efficient operations. One way to achieve this is by hiring a medical scribe. In this article, we will explore what a medical scribe does, why your office might want to hire one, and how to find the right candidate. What is a Medical Scribe? A medical scribe is a trained professional who works alongside healthcare providers to assist with patient documentation. This can include recording patient histories, physical exams, lab results, and other important information in the patient’s electronic health record (EHR). Medical scribes can also help with administrative tasks, such as entering orders and scheduling appointments. Why Hire a Medical Scribe? There are several reasons why your medical… . . . read more.

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WORKPLACE WELLNESS

7 classic tips for work-life balance

March 21, 2023 by

The line between work life and personal life is more blurred than ever for today’s office manager. But you need be able to turn off work and focus on family and other responsibilities, as well as recreation and taking care of your own well-being. Here are seven tips—classic but still valuable—for reclaiming your life beyond work. Set boundaries: It’s important to set clear boundaries between your work life and personal life. Make sure you’re not constantly checking emails or taking work calls when you’re supposed to be off the clock. Try to disconnect from work when you’re at home or on vacation. Prioritize your tasks: Figure out what tasks are most important and prioritize them accordingly. This will help you stay focused and avoid wasting time on low-priority tasks that… . . . read more.

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PURCHASING

9 things to know about billing software

March 21, 2023 by

The large majority of medical offices use billing software. If you haven’t made the leap to billing software yet, or if you are shopping for a new software vendor, here are things to know. With billing software, you can automate the entire billing process, from sending out invoices to processing payments. This can save you a lot of time and reduce the risk of errors. This starts with shopping for medical billing software. s a medical office manager, there are important factors to consider before purchasing medical billing software. To choose the best software for your small practice, consider the following factors: Budget: Determine your monthly and annual budget for the software and whether you prefer a monthly or annual payment structure. Practice Management Software: Decide if a comprehensive practice… . . . read more.

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YOUR CAREER

10 tips for stronger business writing

March 16, 2023 by

Understand your audience: Before you start writing, think about who will be reading your document. Knowing your audience will help you choose the appropriate tone and language for your writing. Keep it clear and concise: Avoid using jargon and complicated language. Use simple and clear language that is easy to understand. Keep your sentences short and to the point. Use active voice: Writing in the active voice makes your writing more direct and engaging. It also makes it easier for the reader to understand who is doing what. Edit and proofread: Always edit and proofread your writing before submitting it. Check for spelling, grammar, and punctuation errors. Make sure your writing is well-structured and flows logically. Use headings and subheadings: Use headings and subheadings to break up your writing into… . . . read more.

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YOUR CAREER

Get to work on time if you expect others to be punctual

March 16, 2023 by

As an office manager, your job requires you to be punctual and reliable. You are the person your team looks up to for guidance and direction, and being on time sets the right example. If you find yourself constantly running late for work, it can impact not only your productivity but also that of your entire team. So, here are a few tips to help you get to work on time. Plan ahead The key to being on time is to plan ahead. Before you go to bed, take a few minutes to organize your day and think about how you will get to work. This could include planning your route, packing your lunch, setting out your clothes, and checking your schedule. If you are responsible for getting a children… . . . read more.

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