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Tool Box

CHECKLIST: 7 November Tasks for a Smooth Medical Office Finish

October 31, 2024

As the end of the year looms, November is a perfect month to dive into key tasks that will set your medical office up for a productive finish and an even better start to next year. With the holidays around the corner, it's all about checking off high-impact items before things get even busier. Here are some essential areas to tackle this month. 1. Year-End Financial … [Read more...] about CHECKLIST: 7 November Tasks for a Smooth Medical Office Finish

Check this! Your essential staff management checklist

October 18, 2024

Managing staff effectively is one of the key responsibilities of a medical office manager. Ensuring that your team is organized, well-trained, and supported can significantly improve both patient care and office efficiency. Below is a checklist to help guide you through essential tasks in staff management. Conduct Regular Staff Meetings Schedule consistent meetings … [Read more...] about Check this! Your essential staff management checklist

You need a policy on Halloween costumes

October 9, 2024

Right now someone in your office might be planning a wildly inappropriate costume to wear to work on Halloween. That's why you need a policy on whether you allow costumes and what costumes are allowed. The question of whether to allow staff to wear costumes on Halloween is a decision that requires careful consideration. While embracing the spirit of the holiday can boost … [Read more...] about You need a policy on Halloween costumes

Here’s a simple sample cancellation policy

October 2, 2024

Last-minute cancellations can turn an orderly day at the office into chaos as you scramble to reach patients to fill unexpected openings in the schedule. Unfilled appointment slots are costly in terms of clinician time, staff time and office overhead. That's why you need to have an appointment cancellation policy and convey it to your patients. Here's a short and simple … [Read more...] about Here’s a simple sample cancellation policy

Medical office inventory and asset control checklist

September 17, 2024

Keeping track of assets in a medical office is essential for maintaining efficiency, compliance, and safety. With the constant flow of supplies, medications, and equipment, it’s easy for things to slip through the cracks. That’s why having a structured approach to inventory and asset management can save time, reduce costs, and prevent potential shortages or oversights. By … [Read more...] about Medical office inventory and asset control checklist

9-point checklist for medical office cybersecurity

September 12, 2024

Is your office doing all it can to protect your patients' sensitive medical data? Here's a nine-point checklist to protect the security and privacy of your patients. Use strong, unique passwords for all accounts and change them regularly. Enable two-factor authentication (2FA) for added security. Keep all software and systems up to date with the latest security … [Read more...] about 9-point checklist for medical office cybersecurity

Do you make your employees want to stay?

September 12, 2024

By Lynne Curry Your employees are leaving, because they want better opportunities. What are you giving them? If it’s not better opportunities, you’ll lose them. Here’s what you need to consider: Do you pay your employees what they’re worth? If you can’t afford competitive compensation, do you compensate by giving employees flexibility and autonomy, allowing … [Read more...] about Do you make your employees want to stay?

Medical technology and equipment maintenance checklist

August 29, 2024

"The computer system is down," are words nobody wants to hear. Maintaining the technology and equipment in your medical office is essential to ensure smooth operations, patient safety, and compliance with healthcare regulations. Use this checklist to keep your office’s technology and equipment in optimal condition. Daily Tasks Check Electronic Health Record (EHR) … [Read more...] about Medical technology and equipment maintenance checklist

Quality improvement checklist for medical office managers

August 20, 2024

You play a crucial role in ensuring that your practice not only runs smoothly but also continuously improves in quality. Quality improvement isn't just a one-time task—it's an ongoing commitment to making your office more efficient, patient-centered, and compliant with ever-evolving healthcare standards. This checklist is designed to guide you through the key areas of quality … [Read more...] about Quality improvement checklist for medical office managers

Model Policy: Patient termination

August 14, 2024

This Model policy outlines the provisions to include in a patient termination policy. … [Read more...] about Model Policy: Patient termination

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