Still on the fence about using online scheduling in your medical office? Consider these advantages to an online scheduling system: Increased convenience: Patients can easily book appointments online 24/7, without having to call the office during business hours. Improved efficiency: Automated scheduling reduces the need for manual scheduling, minimizing the risk of errors and … [Read more...] about 7 good reasons to use online scheduling
Technology
Proposed rule would standardize how to send health care attachments
It might get easier for your medical office to send healthcare attachments and electronic signatures. The Centers for Medicare & Medicaid Services (CMS), has issued a proposed rule, “Adoption of Standards for Health Care Attachments Transactions and Electronic Signatures, and Modification to Referral Certification and Authorization Transaction Standard (CMS-0053-P).” If … [Read more...] about Proposed rule would standardize how to send health care attachments
Managers hold the key to employee engagement and retention
With many workplaces now allowing hybrid work, new complexities in managing the workplace are emerging, says the The Conference Board in a new report. Recent evidence suggests that productivity among US workers has declined significantly from heights experienced during the pandemic. Remote and hybrid work arrangements combined with ill-prepared managers may be a cause. Why it … [Read more...] about Managers hold the key to employee engagement and retention
Make online team meetings work for you
By Lynne Curry If you dread online meetings–attending them, hosting them–and long for meetings to become more than a necessary evil, you can make it happen. Recently, I hosted a two-day, 15-hour meeting that the 17 attendees said “zoomed by,” “was fun, kept me engaged the entire time;” and “made an hour seem like five minutes.” Here’s how we did it. A “you” start We started … [Read more...] about Make online team meetings work for you
Remote patient monitoring on the rise
Is your medical practice making use of remote patient monitoring? It's an emerging trend, judging by market growth. A press release from Allied Analytics LLP says the remote patient monitoring market was was valued at $1.9 billion in 2021, and is estimated to reach $8.5 billion by 2031, growing at a CAGR of 16.3% from 2022 to 2031. Surge in number of populations, limited … [Read more...] about Remote patient monitoring on the rise
4 ways to use voice technology to save time
The expectations from today’s business professionals continue to increase with an ever-changing modern world. Heaps of documentation and document creation needs add on to often already heavy workloads. Yet, there is limited to no help managing administrative tasks. As a busy office manager, there are always work processes to be improved, time to gain, and more efficient ways to … [Read more...] about 4 ways to use voice technology to save time
Remote staff keeping up with on-site staff, survey shows
When it comes to productivity, workers share more similarities than differences, new research from talent solutions and business consulting firm Robert Half shows. A survey of more than 500 professionals reveals five productivity trends that have taken shape since the shift to remote work. Productivity peaks early in the week. Employees get the most done on Monday and Tuesday, … [Read more...] about Remote staff keeping up with on-site staff, survey shows
Zoom hiders: Camera shy or disengaged?
By Lynne Curry Question: For our mandatory manager meetings, I show up on time so my attendance is noted, and then get through the meetings by multi-tasking. It’s easy enough to hear what’s said as I get other work done. I cover this up by always making a positive comment on at least one of the manager’s proposals. I leave my video off, though, and when the manager chastised … [Read more...] about Zoom hiders: Camera shy or disengaged?
5 ways your medical office can violate HIPAA
The HIPAA Privacy Act is a federal law that was established in 1996 to set provisions and standards for the protection of personal health information. The rule puts limits and conditions on the use and disclosure of patient medical information. It also gives patients the right to obtain a copy, examine, and request corrections to their records. Though most medical practices are … [Read more...] about 5 ways your medical office can violate HIPAA
Make your patients happier with these communication tips
By Mike Rigert Even though modern patients appreciate the ease and convenience of digital communication with your practice through automated text reminders and real-time communication, we can’t lose sight of the importance that personal interaction has in keeping those relationships strong. A HealthGrades study showed that patients’ communication with front office staff are … [Read more...] about Make your patients happier with these communication tips