Smart purchasing decisions help a medical practice run more efficiently, improve the practice's bottom line, and make your job easier. But what should you include in purchasing contracts and lease agreements? As important, how do you negotiate the best possible deal for the practice? Determining requirements Before you solicit bids or attempt to negotiate a contract, … [Read more...] about How to negotiate the best possible purchasing agreements
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March To-Do List for a Medical Office Manager
As winter transitions to spring, March is a great time to refresh your medical office operations, ensure compliance, and prepare for the upcoming busy seasons. This month brings opportunities to review first-quarter goals, improve patient engagement, and get ahead of seasonal trends like allergies and springtime checkups. Use this checklist to stay on track and keep your … [Read more...] about March To-Do List for a Medical Office Manager
Stop the No-Show Cycle: Smart Strategies for Medical Offices
Missed appointments can disrupt your medical office’s workflow, impact revenue, and delay patient care. Implementing clear policies and proactive strategies can help reduce no-shows and last-minute cancellations while maintaining positive patient relationships. 1. Establish a Clear Cancellation Policy Set a clear, written cancellation policy that outlines the required … [Read more...] about Stop the No-Show Cycle: Smart Strategies for Medical Offices
Oversharing: Can You Please Curb Your TMI?
By Lynne Curry When "Heather" met with her boss to request a week of personal leave, she didn’t intend to spill her deepest secrets. But Heather needed someone to understand—the sleepless nights, the gut-wrenching choice, the unbearable fear of raising a child with birth defects. Her boss listened without judgment. Still, in the days that followed, Heather couldn’t shake … [Read more...] about Oversharing: Can You Please Curb Your TMI?
The Office Manager’s Part in Facilitating Video Calls Between Providers and Patients
Video calls have become a vital part of healthcare delivery, offering patients the convenience of seeing their doctor without leaving home. As a medical office manager, you play a critical role in ensuring that video consultations run smoothly, benefiting both patients and providers. Here's a comprehensive guide to help you facilitate seamless video calls in your … [Read more...] about The Office Manager’s Part in Facilitating Video Calls Between Providers and Patients