Protecting your practice’s reputation in the age of social media. In today’s digital world, a patient’s first impression of your medical practice may not come from your website or a phone call—it might come from a TikTok video, a Yelp review, or a Google star rating. Whether it’s a glowing recommendation or a critical comment, online content can shape public perception and … [Read more...] about TikTok, Yelp & Online Reviews: What Managers Should (and Shouldn’t) Do
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What’s New in Coding: Summer 2025 Updates
Summer is in full swing, and while your providers may be dreaming of vacations, you’ve got your eye on something else—coding updates. As of July 1, 2025, several important coding changes have taken effect, and it’s a great time to make sure your team is up to speed. Whether your office specializes in primary care, orthopedics, behavioral health, or anything in between, staying … [Read more...] about What’s New in Coding: Summer 2025 Updates
What Every Office Manager Needs to Know About HIPAA Today
HIPAA compliance isn’t just a legal requirement — it’s a cornerstone of patient trust and professional integrity. In today’s healthcare environment, patients expect their information to be handled with care, and regulators expect your practice to meet strict standards for privacy and security. That’s where this guide comes in. Whether you’re new to HIPAA or just need a … [Read more...] about What Every Office Manager Needs to Know About HIPAA Today
How an AI Scribe Might Help the Physicians in Your Practice
If your physicians are spending more time on charts than with patients, you’re not alone. Documentation demands are one of the biggest sources of frustration for providers, and it can take a serious toll on efficiency and morale. That’s where AI scribes come in. As a medical office manager, introducing this kind of tool could be a game-changer for your practice—both in how your … [Read more...] about How an AI Scribe Might Help the Physicians in Your Practice