• Skip to main content
  • Skip to secondary menu
  • Skip to primary sidebar
  • Skip to footer
  • LOGIN
  • Medical Office ManagerHOME
  • Book StoreBook Store
  • WebinarsWebinars
  • LOGIN
  • Manage Your Account
  •  

Medical Office Manager

  • Billing & collections
  • Increasing profits
  • Managing staff
  • Technology
  • More! ⇩
    • Newsletter Archive
    • Cartoons
    • Coding
    • Compliance
    • Electronic prescriptions
    • Employee benefits
    • Health care reform
    • HIPAA
    • Hiring
    • Managing patients
    • Managing the office
    • Marketing
    • Productivity
    • Purchasing and leasing
    • Reader tips
    • Risk management
    • Termination
    • Working with physicians
    • Workplace Safety
  • Special Reports

Top Story

Employee retention: An important art for every office

June 5, 2025

By Dr. Steve M. Cohen I write so much about widespread employee issues, lawsuits, and "mess management" that I sometimes sound as if I don't value employees. The reality is that good employees are a treasure. That's often especially true in a medical office. But it's also worth noting that reports by a national management company found that more than 60 percent of … [Read more...] about Employee retention: An important art for every office

9 things to know about billing software

June 5, 2025

The large majority of medical offices use billing software. If you haven't made the leap to billing software yet, or if you are shopping for a new software vendor, here are things to know. With billing software, you can automate the entire billing process, from sending out invoices to processing payments. This can save you a lot of time and reduce the risk of errors. This … [Read more...] about 9 things to know about billing software

Marketing your medical practice: Strategies for office managers

June 5, 2025

Marketing your medical practice might feel like a big task, but with the right strategies, you can help your practice grow and stand out in a competitive market. Let’s explore some key marketing tactics you can implement to boost visibility and build trust with your patients. 1. Build an Online Presence In today’s world, a strong online presence is non-negotiable. If your … [Read more...] about Marketing your medical practice: Strategies for office managers

Keep those payables paid with efficient procedures

June 5, 2025

Managing your medical office's financial obligations effectively not only ensures the smooth operation of your practice but also upholds its financial integrity. Here are the steps to establish efficient accounts payable procedures that help maintain financial stability, ensure compliance, and build strong vendor relationships. 1. Develop a Clear Accounts Payable Policy: … [Read more...] about Keep those payables paid with efficient procedures

Crafting an effective physician bio: A guide for medical office managers

June 5, 2025

In today's digital age, an online presence is essential for healthcare professionals, and an online physician bio is a powerful tool for conveying a physician's expertise, experience, and personal touch to prospective patients. As a medical office manager, you play a pivotal role in helping physicians write or update their online bios. This article will provide you with a … [Read more...] about Crafting an effective physician bio: A guide for medical office managers

Dealing with Mean Girls and Mood Leeches

May 28, 2025

 By Lynne Curry A coaching client collapsed into the chair across from my desk, her face telegraphing defeat. “I barely survived a lunch break with Paula from Payroll." "Lexy, what happened?” I asked. “Paula looked at my quinoa bowl and said, ‘So, you’re dieting—Is it working?’ Then she asked, ‘Are you still doing the dating apps? What’s it been, a year?’” A few … [Read more...] about Dealing with Mean Girls and Mood Leeches

📋 Quick Checklist: 5 Financial Metrics Every Medical Office Manager Should Watch

May 28, 2025

Keeping a close eye on the financial health of the practice is just as important as managing patient flow and team operations. This quick checklist covers five key metrics that help ensure billing processes run smoothly, collections stay strong, and accounts receivable don’t spiral out of control. Use it as a monthly guide to spot potential issues early and make informed … [Read more...] about 📋 Quick Checklist: 5 Financial Metrics Every Medical Office Manager Should Watch

How to hire great front desk staff

May 27, 2025

The front desk staff are often the first point of contact for patients, setting the tone for their visit. Hiring great front desk personnel is essential for ensuring a smooth, welcoming, and efficient practice. Here’s how to find and hire outstanding front desk staff who will enhance your medical office. The Importance of Front Desk Staff Front desk staff are the face of your … [Read more...] about How to hire great front desk staff

When the news is bad: Supporting a patient through a distressing medical diagnosis

May 27, 2025

Handling a patient in distress over a medical diagnosis is one of the most delicate and emotionally challenging aspects of healthcare management. It's important to be prepared to navigate these distressing situations with empathy and professionalism. Scenario: Imagine a patient who has just received a life-altering medical diagnosis, such as cancer, during a routine … [Read more...] about When the news is bad: Supporting a patient through a distressing medical diagnosis

7 ways to communicate power when you write and speak

May 25, 2025

Effective communication plays a vital role in shaping how team members, patients, and colleagues perceive leadership. Whether crafting an email or addressing a meeting, your choice of words can exude authority and confidence. Here are seven strategies to ensure your writing and speaking convey power. 1. Be Clear and Concise Powerful communication starts with clarity. When you … [Read more...] about 7 ways to communicate power when you write and speak

« Previous Page
Next Page »

Primary Sidebar

Free Reports

    • Your Employee Handbook
    • Dealing With Difficult People
    • Improving Collections
    • Sexual Harassment

Free Premium Reports

    • Your Employee Handbook
    • Dealing With Difficult People
    • Improving Collections
    • Sexual Harassment

Download Current Issue

Current Issue

Recent Headlines

Banish Bad Passwords

How to Use Skills Tests in the Hiring Process

How to Delegate Without Micromanaging

Sample Policy: Zero Tolerance Policy for Aggressive Behavior

What Your Parking Lot Says About Your Practice—and Why It Matters More Than You Think

Your Career

How to Delegate Without Micromanaging

15 questions to ask physicians as a new medical office manager

🌟 Small Medical Office Manager Cheat Sheet

Why “Thank You” Matters More Than You Think

Dealing with Mean Girls and Mood Leeches

Deliver Your Message

Footer

Return to the Top

Download the Current issue
Monthly Magazine Archive
Advertise in Medical Office Manager
Download Media Kit

Become a Premium Member
Download a Sample Issue of MOM
Renew your Medical Office Manager Membership
Manage Your Account
Contact Medical Office Manager
About Medical Office Manager
Terms & Conditions
Privacy Policy
Give Us Feedback


Copyright © 2025 Plain Language Media, LLLP • 1-888-729-2315

Copyright © 2025 · Magazine Pro on Genesis Framework · WordPress · Log in