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Top Story

Payroll Part 1: Deciding Between In-House and Outsourced Payroll

September 25, 2025

As a medical office manager, one of your critical responsibilities is ensuring payroll runs smoothly and accurately. It’s not just about paying your team on time—it’s also about compliance with tax laws, handling deductions, and ensuring employee satisfaction. Deciding whether to manage payroll in-house or outsource it is a significant decision that can impact your office’s … [Read more...] about Payroll Part 1: Deciding Between In-House and Outsourced Payroll

How AI is Transforming Cybersecurity for the Healthcare Industry

September 25, 2025

As a medical office manager, you already know how important it is to protect sensitive patient data. From electronic health records (EHRs) to billing information, your practice handles an incredible volume of private and confidential data every day. Unfortunately, healthcare remains one of the top industries targeted by cybercriminals. But here’s some good news: artificial … [Read more...] about How AI is Transforming Cybersecurity for the Healthcare Industry

Mandatory Training Compliance Checklist

September 25, 2025

Ensuring that all staff have completed mandatory training is critical for maintaining compliance and promoting a safe, effective work environment. Use this checklist to streamline the process and confirm that every team member has met their training requirements. 1. Identify Required Training Programs List all mandatory training required by local, state, and federal … [Read more...] about Mandatory Training Compliance Checklist

How to Build a Successful Patient Feedback System

September 25, 2025

A good patient feedback system is essential to enhancing the quality of care your practice provides and ensuring patient satisfaction. This system not only allows you to gather valuable insights but also demonstrates your commitment to continuous improvement and patient-centered care. Here are key steps to establish an effective patient feedback system in your medical … [Read more...] about How to Build a Successful Patient Feedback System

The Office Manager’s Part in Facilitating Video Calls Between Providers and Patients

September 25, 2025

Video calls have become a vital part of healthcare delivery, offering patients the convenience of seeing their doctor without leaving home. As a medical office manager, you play a critical role in ensuring that video consultations run smoothly, benefiting both patients and providers. Here's a comprehensive guide to help you facilitate seamless video calls in your … [Read more...] about The Office Manager’s Part in Facilitating Video Calls Between Providers and Patients

Stepping Up: Preparing for Higher-Level Roles in Healthcare Administration

September 25, 2025

Running a medical office means juggling many responsibilities—overseeing daily operations, managing staff, ensuring compliance, and keeping patient care running smoothly. If you’re ready to take the next step in your career, transitioning into a higher-level role like a Practice Administrator, Healthcare Executive, or even Hospital Administrator can open up new opportunities … [Read more...] about Stepping Up: Preparing for Higher-Level Roles in Healthcare Administration

5 Reasons to Pay for Medical Office Staff Education

September 17, 2025

Paid continuing education is one of the most popular perks you can offer your employees. Besides making your staff happier, paid upgrading and training also benefits the practice in at least five ways. Enhancing knowledge and skills: Continuing education and staff upgrading help employees to stay current with the latest advancements and trends in the healthcare industry. … [Read more...] about 5 Reasons to Pay for Medical Office Staff Education

How to Schedule Physician-Patient Phone Appointments Efficiently

September 17, 2025

Scheduling physician-patient phone appointments may seem straightforward, but without a thoughtful approach, it can become chaotic for both your team and patients. By putting the right systems in place, you can ensure these appointments are scheduled efficiently, with minimal confusion and maximum patient satisfaction. 1. Understand the Need for Phone Appointments Determine … [Read more...] about How to Schedule Physician-Patient Phone Appointments Efficiently

Maximizing Revenue: 8 Tips for Efficient Claims Management

September 17, 2025

Keeping the claims management process smooth and efficient is crucial to maintaining steady revenue in a medical practice. Delays, errors, and denials can seriously impact reimbursements and slow down cash flow. These strategies will help improve efficiency and ensure claims are handled promptly and correctly to maximize revenue.   1. Verify Patient … [Read more...] about Maximizing Revenue: 8 Tips for Efficient Claims Management

Using ‘Ambient AI Listening’ to Reduce Administrative Burden for Physicians

September 17, 2025

You're constantly looking for ways to streamline processes and create efficiencies that benefit both your practice and your patients. One of the most promising innovations in healthcare technology today is ambient AI listening, and it’s gaining traction as a tool to help reduce the administrative burdens placed on physicians. In a world where documentation, patient records, and … [Read more...] about Using ‘Ambient AI Listening’ to Reduce Administrative Burden for Physicians

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Payroll Part 1: Deciding Between In-House and Outsourced Payroll

How AI is Transforming Cybersecurity for the Healthcare Industry

Mandatory Training Compliance Checklist

How to Build a Successful Patient Feedback System

The Office Manager’s Part in Facilitating Video Calls Between Providers and Patients

Your Career

Stepping Up: Preparing for Higher-Level Roles in Healthcare Administration

Maximizing LinkedIn (and Some Other Networks) for Your Success

9 Ways to Build an Environment of Continuous Learning for Your Staff

Continuous Career Progression Helps You Keep Good Staff

Mastering Modern MedTech: Essential Tech Skills for Every Medical Office Manager

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