In a small medical office, the manager may be responsible for occupational safety, so make sure you know how to keep your workers safe and avoid OSHA violations. Here are some recommended approaches: OSHA Training Programs: OSHA (the federal Occupational Health and Safety Administration) provides a variety of training programs and resources specifically designed to help … [Read more...] about Keep your employees safe by complying with OSHA regulations
recent headlines
Should you do a tech detox? Here’s how
In today’s fast-paced digital world, it is easy to find ourselves constantly connected to technology. As the manager of a medical office, you are well aware of the demands and pressures that come with the job. However, it’s essential to recognize the advantages of taking an occasional “tech detox”—a deliberate break from technology—to recharge, rejuvenate, and enhance overall … [Read more...] about Should you do a tech detox? Here’s how
Work junkies: Unwilling to disconnect on vacation
By Lynne Curry Question: My husband gets furious when I bring my laptop on our Hawaiian vacations, but I enjoy vacations more if I remain connected. I run a small medical office, and like to stay on top of things and let my employees know I’m there for them. Part of the issue is that I love my work and my husband hates his job. If I have my laptop with me, I can check in with … [Read more...] about Work junkies: Unwilling to disconnect on vacation
7 strategies to promote patient adherence to drug prescriptions
Encouraging and facilitating patient compliance with drug prescriptions is vital for successful treatment outcomes and overall patient well-being. Non-adherence to prescribed medications can lead to worsened health conditions, increased healthcare costs, and diminished patient trust. To address this issue, implementing effective strategies can significantly improve patient … [Read more...] about 7 strategies to promote patient adherence to drug prescriptions
7 ways to create a comfortable waiting room
When you step into a medical office waiting room, you want to feel comfortable, at ease, and assured that you're in good hands. As a medical office manager, it's essential to design a waiting room that reflects the care and attention you provide to your patients. Here are some best practices to consider as you create a welcoming and efficient environment. Focus on … [Read more...] about 7 ways to create a comfortable waiting room
Take it down a few notches with semi-retirement option
By Lynne Curry Question: I turn 65 in September. I have a small savings account, a few investments and have done the math. With what I’ll receive from social security, I’ll be financially able to retire. I won’t be rich, but I’ll be comfortable. Although everyone tells me I should retire and “live the good life,” I don’t know what I’d do all day if I retire. When I ask my … [Read more...] about Take it down a few notches with semi-retirement option
Howdy and welcome to the team: 8 best onboarding practices
Onboarding a new employee in a medical office is crucial to ensure a smooth transition and set them up for success in their new role. Here are some best practices to consider for an effective onboarding process: Pre-boarding preparation: Start the onboarding process before the employee's first day. Share necessary paperwork, such as contracts, policies, and forms, in advance … [Read more...] about Howdy and welcome to the team: 8 best onboarding practices
6 steps to making good decisions
Should you subscribe to this billing platform or that one? Should you hire this receptionist candidate or that one? Should you create this kind of schedule or that one? Decisions, decisions! As a medical office manager, making informed and effective decisions is crucial to ensure smooth operations and provide quality care to patients. Here is some advice on how to approach … [Read more...] about 6 steps to making good decisions
‘I’m a threat to my boss because I’m smarter’
By Lynne Curry Over the years of your career, you may have found yourself on both sides of the following situation, first as a bright young staff member and later as a manager dealing with a brash new employee. Question: I am a threat to my supervisor. It’s not my fault, but it may cost me my job. Things were going well between my supervisor and I until last month. In an … [Read more...] about ‘I’m a threat to my boss because I’m smarter’
Navigating career growth: 6 advancement opportunities for medical office managers
Are you looking to make a move along your career path? Here are six directions a medical office manager can go, often within the same practice or healthcare organization: Practice administrator: A promotion to the role of practice administrator involves overseeing the overall operations and management of a healthcare practice. This position offers a broader scope of … [Read more...] about Navigating career growth: 6 advancement opportunities for medical office managers