Medical Office Manager

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7 strategies to maximize revenue cycle management

Optimizing revenue cycle management is essential for maximizing revenue and minimizing financial risks. By implementing strategic measures and adopting efficient practices, you can enhance the overall financial health of your medical office. Here are seven ways to optimize revenue cycle management and streamline your office's financial operations. Streamline Patient … [Read more...] about 7 strategies to maximize revenue cycle management

Working on everything everywhere all at once? Try monotasking

In today's fast-paced business environment, office managers are often faced with a multitude of tasks and responsibilities. As the demands of the job continue to grow, it becomes increasingly tempting to juggle multiple tasks simultaneously, commonly known as multitasking. However, there is an emerging school of thought that promotes the merits of monotasking—focusing on one … [Read more...] about Working on everything everywhere all at once? Try monotasking

How to handle breakroom conflicts

You've got a days-old tuna and pesto wrap stinking up the fridge, unwashed cups in the sink, and muffin crumbs on the table. You could fit-test a respirator with the smell of banana peels wafting from the overfull trash can. The 15 minutes you were going to spend reading the latest thriller disappeared when you had to scrub and refill the scorched coffee pot. Experiences like … [Read more...] about How to handle breakroom conflicts

7 ways to deal with gossip and promote a positive work culture

People like to talk about other people, and the lively, sociable staffers in your medical office are no exception. Workplace gossip can be a persistent challenge, capable of undermining team dynamics, eroding trust, and hindering productivity. As the manager of a medical office, it is crucial for you to recognize the detrimental impact gossip can have on your team’s … [Read more...] about 7 ways to deal with gossip and promote a positive work culture

Feeling burned out? You and 40% of professionals

Burnout is a problem that just won't go away, new research from global talent solutions and business consulting firm Robert Half shows. In a survey of 1,132 professionals, 36 per cent of respondents reported being more burned out now than a year ago. Workers said the most common factors contributing to burnout today are: Heavy workloads (54 per cent) Lack of communication … [Read more...] about Feeling burned out? You and 40% of professionals

10 ways to get patients to pay up

Effective patient payment collection is crucial for the financial stability and success of a medical office. However, it can be a challenging task to navigate the complexities of medical billing and ensure timely payments. To enhance your medical office's patient payment collections, it is important to implement strategies that streamline the billing process, improve patient … [Read more...] about 10 ways to get patients to pay up

6 common problems in medical offices, and suggested solutions

Got a problem with your office? Chances are it's one of a half-dozen common problems for medical offices. Here are the problems and suggested solutions. 1 Streamlining Appointment Scheduling Problem: Patients often experience long wait times and confusion during the appointment scheduling process.  Solution: Implement an online appointment scheduling system that allows … [Read more...] about 6 common problems in medical offices, and suggested solutions

8 ways to become an exceptional career mentor

As a medical office manager, you play a crucial role in guiding and supporting your staff members' professional growth. By assuming the role of a career mentor, you can empower your team to achieve their full potential, foster a positive work environment, and contribute to the success of your medical practice. This article will provide you with practical tips and insights on … [Read more...] about 8 ways to become an exceptional career mentor

The competent jerk: Managing a top performer who alienates his coworkers

By Lynne Curry Question: My top producer, “Luke,” out-performs any three employees. I love him to death. I wish I had more employees with his energy and drive. I also want to wring his neck. He alienates other employees with his brash “my way is the only way” attitude. When others are speaking in company meetings, he talks over them and cuts them off, using a condescending … [Read more...] about The competent jerk: Managing a top performer who alienates his coworkers