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8 tips for successful collections and increased revenue

December 2, 2023

A robust collections process is essential for the financial health and sustainability of your practice. By implementing the right strategies and adopting a proactive approach, you can significantly enhance your collections efforts. Here are 8 essential tips and best practices to help you optimize collections and maximize revenue for your medical office. Verify Insurance … [Read more...] about 8 tips for successful collections and increased revenue

5 ways to make standup meetings work for your medical office

November 15, 2023

A daily standup meeting can be a highly effective way to keep your staff motivated and moving on important tasks. This 10-minute meeting, used in a variety of workplaces, provides an opportunity for a quick check-in on the day’s priorities. As the name implies, participants stand up—a posture that discourages long discussion. Here are ways to make the meeting work for … [Read more...] about 5 ways to make standup meetings work for your medical office

How to help someone suffering domestic abuse

October 6, 2023

National Domestic Violence Awareness Month (DVAM), observed in October, is a time to recognize victims and raise awareness about the devastating impact of domestic violence. As the manager of a medical office, you are in a unique position to detect possible abuse of both patients and staff members and to be of help. Domestic violence is a pattern of abusive behavior in any … [Read more...] about How to help someone suffering domestic abuse

Plan now for a smooth winter holiday season

October 6, 2023

As autumn paints the world in warm hues, it's time to plan how to keep the office running smoothly over the holiday season. Staff scheduling and coverage One of the foremost considerations in holiday planning is managing staff scheduling and coverage. Start by reviewing vacation requests submitted by your staff. Ensure that requests are handled well in advance, allowing ample … [Read more...] about Plan now for a smooth winter holiday season

What you should know about the Pregnant Workers Fairness Act

October 2, 2023

The U.S. Equal Employment Opportunity Commission issued a Notice of Proposed Rulemaking (NPRM) to implement the Pregnant Workers Fairness Act (PWFA). The NPRM was posted by the Federal Register for public inspection on Aug. 7, 2023 and published in the Federal Register on Aug. 11, 2023. The NPRM is available at … [Read more...] about What you should know about the Pregnant Workers Fairness Act

Know the signs and risk factors for physician suicide

September 12, 2023

This week of Sept. 10 through Sept. 16 is National Suicide Prevention Week, and Sunday, Sep. 17, is National Physician Suicide Awareness Day. Physicians are at a higher risk of suicide and suicidal ideation than the general population, says the American Medical Association. Suicidal ideation has been associated with high workload volume  and medical errors. Although previous … [Read more...] about Know the signs and risk factors for physician suicide

3 top tech trends in healthcare administration for efficiency and patient care

August 23, 2023

In an era of rapid technological advancements, medical office managers find themselves at the crossroads of adopting innovative solutions to streamline operations, enhance patient care, and ensure compliance. Here are three top trends revolutionizing medical office operations. AI-Powered Scheduling: A Precision Approach to Appointment Management One of the most … [Read more...] about 3 top tech trends in healthcare administration for efficiency and patient care

Team building that goes beyond rah-rah to real

August 23, 2023

By Lynne Curry Question: We have lousy morale at our office. Our senior leaders like to say the problem started during the pandemic, but that’s just a lie they tell themselves. The problem started long before that, when they got so focused on the money they were making and the bonuses they were getting, they forgot employees mattered. Their bubble burst when the pandemic … [Read more...] about Team building that goes beyond rah-rah to real

15 fine ideas for marketing your practice

August 23, 2023

Marketing a medical practice requires a thoughtful approach that balances professionalism, ethical considerations, and effective communication. Here are some tips to help you effectively market your medical practice: Define your brand identity: Clearly define your medical practice's unique value proposition and the services you offer. Develop a consistent brand identity … [Read more...] about 15 fine ideas for marketing your practice

Creating a neurodiverse-friendly workplace

August 23, 2023

In today's diverse and inclusive work environment, it's imperative for office managers to create an atmosphere where all employees, including neurodivergent individuals, can thrive. Neurodiversity encompasses a range of neurological differences such as autism, ADHD, dyslexia, and more. By adopting strategies to support neurodivergent employees, you're not only enhancing … [Read more...] about Creating a neurodiverse-friendly workplace

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Why Every Office Manager Should Create Standard Operating Procedures (SOPs)

How to Create a Calm, Focused Environment in a Small Office

Do I Fire A Staffer Who Doesn’t Deserve It?

Slips, Trips, and Falls in Healthcare: What You Can Do to Keep Your Medical Office Safe

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