In a busy medical office, slips, trips, and falls can happen in the blink of an eye—but their impact can be long-lasting, both personally and professionally. As a medical office manager, safety is one of your top responsibilities, and preventing these types of injuries is a big part of that. It’s not just about compliance—it’s about protecting your team, your patients, and your … [Read more...] about Slips, Trips, and Falls in Healthcare: What You Can Do to Keep Your Medical Office Safe
Open Content
Offering AI Upskilling as a Job Benefit: A Smart Move for Office Managers
You’re always thinking about how to support your team, boost productivity, and stay competitive in a changing workplace. One way to do all three? Offer AI upskilling as an employee benefit. You’ve probably heard plenty of buzz about artificial intelligence transforming industries—but the practical question is: how can your team keep up? The answer might be simpler than you … [Read more...] about Offering AI Upskilling as a Job Benefit: A Smart Move for Office Managers
Preparing for an Audit: A Checklist for Medical Office Managers
Use this checklist to stay organized, reduce stress, and be ready for an audit at any time. 1. Patient Records and Documentation Verify all patient records are complete and up-to-date. Confirm that all consent forms are properly signed and filed. Check that medical coding is accurate and matches services rendered. Ensure that any corrected … [Read more...] about Preparing for an Audit: A Checklist for Medical Office Managers
Ensuring Accessibility for All at Your Medical Office
As a medical office manager, ensuring that your practice is accessible to all patients, regardless of their physical abilities, language skills, or other needs, is not only a legal requirement but also a moral and ethical responsibility. Accessibility means creating an environment where every patient feels welcome and can easily navigate your office, receive the care they need, … [Read more...] about Ensuring Accessibility for All at Your Medical Office
HIPAA Compliance Updates for Medical Office Managers
As of April 2025, several significant updates to the Health Insurance Portability and Accountability Act (HIPAA) have been introduced, impacting medical office operations. These changes aim to enhance patient privacy, bolster cybersecurity, and improve data interoperability. Below is a summary of the key updates: Enhanced Protections for Reproductive Health … [Read more...] about HIPAA Compliance Updates for Medical Office Managers
Reconnecting with Purpose: How to Invite Someone from the Past into Your Career Network
Reaching out to someone you haven’t spoken to in a while can feel a little awkward—but when done with authenticity and a clear sense of purpose, it can also be incredibly rewarding. Whether it’s a former colleague, mentor, or someone you crossed paths with years ago at a conference, reviving an old connection can open new doors and enrich your professional network. As an office … [Read more...] about Reconnecting with Purpose: How to Invite Someone from the Past into Your Career Network
Daily Operations Checklist for a Medical Office Manager
Your role is crucial in ensuring that daily operations run smoothly and efficiently. This checklist is designed to help you stay organized and on top of the key tasks that contribute to a well-functioning medical office. By following this checklist, you can ensure that your office provides a clean, safe, and efficient environment for both patients and staff. 1. Patient … [Read more...] about Daily Operations Checklist for a Medical Office Manager
Cheat Sheet for the Manager of a Small Medical Office
Managing a small medical office means juggling a wide range of responsibilities, from keeping daily operations running smoothly to staying on top of billing, compliance, and patient satisfaction. This cheat sheet is designed to help you stay organized, prioritize your workload, and make sure nothing falls through the cracks. Whether you're opening the office for the day or … [Read more...] about Cheat Sheet for the Manager of a Small Medical Office
Running a Small Medical Office Without Running Yourself Ragged
When you manage a very small medical office—maybe just you and one or two others—you're not just overseeing the work. You're right there in the trenches: answering phones, checking in patients, billing insurance, fixing the printer, and handling HR tasks when needed. It's a lot. The trick to thriving is learning how to switch hats efficiently. Start with a Clear … [Read more...] about Running a Small Medical Office Without Running Yourself Ragged