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must read

OIG sounds the warning on improper COVID-19 vaccination billing

May 3, 2021

Providers that furnish COVID-19 vaccination and testing services need to look ahead and prepare for the massive federal false billing crackdown that is sure to come if and when the pandemic crisis finally tails off. The latest rumblings from the federal enforcement volcano occurred on April 15 when the OIG issued a relatively rare “Message From HHS-OIG Leadership” (Message) to … [Read more...] about OIG sounds the warning on improper COVID-19 vaccination billing

Healthcare providers will see these 4 trends in 2021

March 20, 2021

By Dave Klumpe bio The ongoing pandemic continues to influence technology trends in the healthcare landscape, accelerating changes and, in some cases, exacerbating challenges the industry has wrestled with for years. In the best of times, managing the many thousands of clinical devices in a health system’s portfolio could be an uphill battle. During the pandemic, the … [Read more...] about Healthcare providers will see these 4 trends in 2021

What do I say to patients who ask about my team’s vaccination status?

February 21, 2021

By Paul Edwards bio As vaccinations continue to be distributed to more and more members of the American workforce, one of the recurring questions we are getting concerns how to respond to patients who ask about whether or not your team has been vaccinated. Patients might pose this question over the phone before their scheduled appointment, or might ask it to one of your … [Read more...] about What do I say to patients who ask about my team’s vaccination status?

Disciplining employees for not following COVID-19 restrictions when they are off-duty

February 6, 2021

Picture this: COVID-19 cases are surging. Your state or city is in full lockdown mode. That means, among other things, that outdoor gatherings of more than 50 people aren’t allowed. So, it disturbs you to turn on the Sunday news and see hundreds of people crowding together to demonstrate right in the middle of downtown. And then it gets personal. You recognize one of those … [Read more...] about Disciplining employees for not following COVID-19 restrictions when they are off-duty

Can you require medical office workers to get the COVID-19 vaccination?

January 31, 2021

Although it’s clearly a positive development for the world at large, the almost miraculous emergence of a vaccine for COVID-19 in less than a year poses legal challenges for employers in general and medical office staff and other healthcare providers in particular. The Question: Can employers require their workers to get the vaccine? Bottom Line on Top: The answer is probably … [Read more...] about Can you require medical office workers to get the COVID-19 vaccination?

5 lessons learned From 5 HIPAA fines in one day

December 15, 2020

By Danika Brinda bio The Office for Civil Rights (OCR) of the Department of Health and Human Services (HHS) hit a new record on Sept. 15, 2020—five HIPAA Fines with Corrective Action Plans in one day. The fines and corrective action plans had one main theme in common—not supplying patients with a copy of requested medical records in a timely fashion. The other thing of note … [Read more...] about 5 lessons learned From 5 HIPAA fines in one day

COVID-19 vaccine: Find out how to prepare

November 14, 2020

It's time for medical providers to make sure they are ready to administer the COVID-19 vaccine when it’s available. Read the enrollment section of our COVID-19 provider toolkit to see if you need to take action now: Many Medicare-enrolled providers don’t have to take any action until a vaccine is available—make sure your provider-type enrollment is all set Some … [Read more...] about COVID-19 vaccine: Find out how to prepare

5 questions on the virus and your medical office

October 9, 2020

By Lynne Curry  bio 1 Pushback from employees who choose to stay on unemployment Question: We didn’t expect the pushback we got from two of our furloughed employees when we called them back to work, particularly as we allow employees to work from home part of the workweek if their work can be accomplished remotely. One ignored two “return to work” emails but responded to a … [Read more...] about 5 questions on the virus and your medical office

How to create and implement a mandatory face mask policy at your medical office  

August 4, 2020

What began as a CDC guideline is evolving into a legal duty with more than 20 states and countless municipalities across the country adopting laws requiring individuals to wear masks or face coverings in enclosed indoor public spaces, including medical offices. As a result, medical offices must adopt and enforce mandatory mask policies at their facilities. While mask … [Read more...] about How to create and implement a mandatory face mask policy at your medical office  

Use contact logging to ensure medical office employees practice social distancing

July 7, 2020

Managing a medical office compliance program in the age of COVID-19 poses new and unprecedented challenges. One of the biggest and most important is ensuring that employees and the persons they interact with on the job follow social distancing requirements. To succeed in this effort, you must have the capability to track actual encounters. One possibility is digital technology, … [Read more...] about Use contact logging to ensure medical office employees practice social distancing

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